Legal Technologist

Overview

The Legal Technologist plays a key role in supporting and configuring legal technology tools that drive efficiency, innovation, and client value across the firm. Working within the Practice Solutions team, this role combines technical configuration skills with a strong understanding of legal workflows to ensure that tools are optimized for attorney and staff use. The ideal candidate will have hands‑on experience administering, supporting and configuring a variety of legal technologies, as well as experience working directly with attorneys in a legal department or law firm setting.

Technology configuration and administration:
Configure, customize, and maintain legal technology and genAI solutions (e.g., document and workflow automation systems, client collaboration portals, and eDiscovery platforms). Design and build templates, forms, workflows, rule sets, and user interfaces in support of legal practice needs. Translate business and legal requirements into system configurations and workflows. Conduct testing and QA for platform updates, enhancements, or integrations.

Technical support and maintenance:
Provide technical support and troubleshooting for legal technology tools and systems. Serve as a system administrator or power user for key platforms, managing user permissions, troubleshooting issues, and coordinating with vendors and IT as needed. Ensure ongoing maintenance, updates, and optimization of systems. Document configurations, standards, and change management processes.

Stakeholder collaboration and training:
Collaborate with attorneys and paralegals to identify and address technological needs and challenges. Train users on use of tools and provide basic end‑user support for "how to" questions.

Innovation and continuous improvement:
Stay informed of emerging trends in legal technology, automation, AI, and digital transformation. Proactively suggest improvements to processes and tools that support client delivery and internal efficiency.

Other duties as assigned.

Bachelor’s degree – required. Agile or Scrum certification is a plus.

3–5+ years of experience in a legal technologist, configuration engineer, legal operations, or legal IT role. Hands‑on experience configuring at least two legal tech platforms (e.g., Relativity One, HighQ, eBrevia, Avvoka, Opus2). Proficient with Microsoft
365 services, including Exchange Online, SharePoint Online, and Teams. Basic to intermediate experience with Power Platform (Power Apps, Power Automate). Project management skills with ability to multi‑task among multiple time‑sensitive matters. Working knowledge of industry‑standard tools related to handling and processing ESI for document review and production. Ability to parse and edit industry-standard load files associated with e-discovery and document review platforms.

Familiarity with APIs, scripting, or low-code/no-code tools is a plus.

Candidate must be a self-starter and have excellent analytical, communication, and organizational skills. Excellent ability to write product documentation, e.g., user stories, training materials, and/or release notes. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Adapt well to changing priorities and maintain composure during stressful situations due to workload and/or deadlines.

Ability to respond to situations as they arise with minimal supervision. Detail-oriented with strong problem‑solving ability. Experience working both independently and in a team-oriented, collaborative environment.

NY Only:
The estimated base salary range for this position is $115,000 to $150,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

This role is…