Sr AV Technician

Job Details

Job

Position Type:
Full Time

Duration: 12 months

Shift: 1

Remaining Positions: 1

We are seeking a temporary IT/AV Support Specialist to assist with technology operations and audiovisual support in the New York Office. This role is key to ensuring a seamless user experience across meetings, events, and day‑to‑day office operations. The ideal candidate will bring a balance of technical AV expertise, strong customer service, and general IT support capability.

To apply , click the apply button or contact Alfher Hidalgo at (248) 728‑2627 or for faster processing.

• Training and orientation of in‑room systems to end users
• Manage and maintain AV systems within the office, ensuring reliability and performance
• Provide AV support for high‑profile meetings, internal and external events, and live broadcasts
• Support and configure AV hardware including Dante, Crestron, BiAmp, QSC, and Logitech/Polycom systems
• Coordinate AV repairs and service with external vendors
• Route audio and video effectively across systems; troubleshoot backend AV issues (break/fix)
• Provide live meeting support across Zoom and Microsoft Teams platforms
• Will be responsible for supporting Manhattan office as well as Brooklyn office

• 3+ years of experience in a combined AV/IT support role
• Proven experience with live AV event support, Dante, Crestron, BiAmp/QSC, Audiotechnica microphones, Logitech, varied AV systems and connections, and related AV systems
• Ability to configure and support conferencing technologies and AV control systems
• Strong understanding of IP networking principles and ability to diagnose connectivity issues
• Experience supporting users in fast‑paced, customer‑facing environments
• Familiarity with Windows 11, macOS, Microsoft 365, and mobile device platforms
• Strong organizational and time‑management skills
• Excellent oral and written communication; ability to explain technical issues to non‑technical users
• Ability to lift/move equipment (up to 30 lbs) and provide occasional early or late meeting support

• Dante audio networking knowledge
• Exposure to Slack, Trello, or other team collaboration tools
• Experience training users and creating user‑friendly documentation
• Passion for AV systems and continuous learning in the tech space
• Project planning or project coordination experience

Pay Range: $38.00 – $40.00