Director, Product Development

JOB TITLE:

Director, Product Development SALARY RANGE: $ 172,123 - $203,162 SUPERVISOR:
Senior Director, Product Development

LOCATION:

2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for telework, which is currently two day s per week. New hires are eligible to apply 30 days after their effective date of hire.

The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. These services are provided on a 24/7/365 basis to support the MTA organization and its ridership.

MTA IT’s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.

This role is responsible for overseeing the development of product life cycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement. This role must possess knowledge in multiple core IT disciplines and a broad understanding of related domains.

The role is also responsible for directing cross-functional teams assigned to design, build, and maintain one or more product lines. Various products, including, but not limited to:

• Corp Finance/ Capital Planning & Budget
• Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
• Employee Experience
• Platforms/Back-End Operations/DBA
• Bus & Paratransit
• Scheduling Crew Pick
• B&T Products
• Customer Experience
• Revenue Fare Collections

• Hands-on experience managing People Soft HCM, including Payroll and Benefits Administration, in a large, complex organization.
• Demonstrated experience supporting a large, unionized workforce within the public sector, transportation, utilities, or similarly regulated environments.
• Proven expertise in Oracle People Soft, preferably within Pension Administration, HCM, or Benefits modules.
• Deep understanding of HR, Recruiting, Benefits, Compensation, and Payroll business processes.
• Proven expertise in configuring and supporting complex union contracts, MOUs, seniority rules, differentials, overtime, premium pay, and benefits eligibility within People Soft.
• Hands-on knowledge of People Tools, People Code, Application Engine, Integration Broker, SQR, BI Publisher, and Oracle Database (SQL/PLSQL).
• Strong background in system implementation, upgrades, and modernization initiatives, including People Soft Fluid UI, PUM upgrades, and potential cloud or OCI migrations

• Possesses knowledge in multiple core IT disciplines and a broad understanding of related domains.
• Oversees the product vision and strategy being implemented into the product development team’s work.
• Reviews and oversees potential identified and unidentified risks to the product. Supports the development of mitigation strategies.
• Develops the budget for product initiatives. Oversees that product initiatives are completed on time and within budget.
• Leads and manages through change, including the ability to adapt to shifting priorities and market conditions.
• Translates strategies and policies into operational plans, ensuring alignment with company objectives.
• Directs IT teams, fostering professional growth and ensuring adherence to best practices.
• Delivers monthly or quarterly results, with performance subject to regular review against targets.
• Collaborates with IT and business leaders to create and manage product roadmaps aligned with digital strategies.
• Oversees team compliance with governance processes and adherence to technology architectures and methodologies.
• Develops and monitors system support processes to maintain…