Director of AI and Analytics

Coral Care Director of AI and Analytics

Location:

New York, NY / Washington, DC (Full Time)

At Coral Care, we believe families should never have to fight for the care their children need. Millions of young children in the U.S. experience developmental delays, yet parents often face long waitlists and complex systems. Our mission is to change that by making high-quality pediatric therapy accessible at home and in the community.

We are a platform powering a two-sided marketplace: helping families connect with trusted, local speech, occupational, and physical therapists who accept insurance, and supporting providers in building thriving private practices within their own communities. Since launching in 2023, Coral Care has delivered thousands of therapy sessions and expanded across multiple states. We are a fast-growing, mission-driven team with a culture of compassion, collaboration, and momentum — and we are just getting started.

Coral Care is scaling fast. We are a Series A platform that makes in-home pediatric therapy feel effortless for families and financially sustainable for the clinicians who deliver it. We are the infrastructure behind their practice, expanding into new markets across the country.

Analytics and AI at Coral Care are the core of how we make better decisions, move faster, and build an in person marketplace that scales over time.

This role sits at the intersection of technical depth and strategic influence. You will be central to how we use data and AI across the company — from executive reporting to automated workflows to the systems that power our operations. You will partner directly with the Cofounder and COO and work cross-functionally across every team in the company.

This is a Director-level role for someone who can write SQL, build workflows and automation, deploy AI bots, lead a team, influence the senior most leaders of the company, and tell the story from a single seat.

This is an early-stage environment and you will use AI to move faster, work smarter, and punch well above your weight.

What You Will Own

Analytics Strategy and Executive Reporting

You will own our strategic analytics function end to end. That means defining the questions worth answering, building the infrastructure to answer them reliably, building tools to find problems, and translating the results into decisions that actually move the business.

• Define and maintain our core business metrics, dashboards, and executive reporting suite
• Lead open-ended analytical work across supply, demand, clinical operations, finance, marketplace matching, acquisition, and all other aspects of growing the business.
• Build on strong data foundations to own our BI and data visualization layer, making insights accessible across teams
• Partner with COO on strategic FP&A modeling, scenario analysis, and business case development
• Serve as the analytical conscience of the company — flagging second- and third-order effects before they become surprises

Marketplace Analytics

Coral Care is a marketplace. You will deeply understand how changes to supply, demand, pricing, matching, or geography ripple through the system — and you will build the analytical frameworks to model those ripple effects before we make decisions.

• Own marketplace health metrics: match rates, provider utilization, demand coverage, funnel conversion, and many more
• Model the secondary and tertiary effects of operational changes and make strategic recommendations to executive leadership team
• Identify structural imbalances in supply and demand by geography, specialty, payer, and patient segment
• Support market expansion decisions with rigorous data on where we can win and why

AI Workflows and Automation

You will build the AI-powered systems that make our operations faster and smarter. This is not about implementing off-the-shelf tools. It is about understanding where human effort is bottlenecked, and building durable workflows that remove it.

• Define and execute an AI and automation roadmap, prioritized around the highest-leverage operational needs and working with our engineering team
• Build LLM-powered workflows that automate repeatable tasks across operations,…