Logistics Systems Lead

LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.

The brands cultivate what makes them unique and are guaranteed to make them stand out in a highly competitive global market. The success of the LVMH Beauty Division depends on finding the right balance between major historic Houses, such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

LVMH Beauty invites you today to join its North America teams.

LVMH Beauty is part of the LVMH Group.

To strategically lead, develop, and support robust logistics systems (WMS, WCS, 3PL integrations) across LVMH Beauty's multi-brand, multi-channel (B2B, B2C, E-commerce) operations in the Americas.

This role will drive process standardization, technological innovation, and team leadership to optimize our supply chain, ensure operational excellence, and support significant business growth, acting as a critical technology partner to our Logistics business users.

Supply Chain long term project - SPOC:

• Lead all IT initiatives for the Supply Chain 2030 project, ensuring alignment with business objectives and effective implementation of best-in-class solutions across the Americas
• Note:
  
  Supply Chain 2030 is the company long term vision of Supply Chain tools, organization, locations … to sustain the growth of the business

Change Request management

• Lead the logistics domain in gathering, analyzing, and translating complex business requirements into robust, scalable IT solutions
• Partner with Business Stakeholders to define optimal solutions, oversee detailed specification development, manage project timelines, and ensure successful user acceptance testing and deployment

Support and Maintenance

• Lead and mentor the logistics systems support team, overseeing the proactive identification, analysis, and resolution of production issues
• Implement continuous improvement initiatives to enhance system stability, performance, and user satisfaction

Other

• Drive the implementation of new modules and applications based on market requirements and strategic business needs
• Provide strategic insights and recommendations to the program director on project status and support issues, and deliver comprehensive, data-driven reports on the logistics domain's performance and strategic initiatives

Process

• Champion process standardization, data harmonization, and documentation across all logistics IT initiatives, actively promoting Agile methodologies to optimize project delivery

System expertise

• Serve as the definitive expert and mentor for all business applications within the Logistics domain, providing strategic guidance and fostering a culture of continuous learning within the IS community.

New Implementations and Evolutions

• Strategically lead the business fit analysis, gap identification and scope definition for new implementations and evolutions, partnering closely with business stakeholders to evaluate and recommend optimal technological alternatives.
• Provide comprehensive leadership for the IS aspects of all new projects, overseeing planning, resource allocation, and cross-functional coordination
• Proactively manage communications, risk mitigation and issue resolution among all project participants (IS and Business)
• Ensure successful project delivery from analysis and design through UAT, go-live support and post-implementation training, while meticulously documenting all solutions and identified gaps for future reference and continuous improvement
• Ability to work on multiple tasks simultaneously
• Ability to analyze issues and requests and formalize a synthetic proposal on the functional changes
• Ability to understand and implement LVMH standard operating procedures
• Ability to work individually with little supervision and in a team with other department members, users or consultants
• Good communication and organizational skills
• Ability to animate business community

Reports directly to ERP & Middleware Factory Director

• Manhattan Scale
• Warehouse processes management
• Logistics functional skills
• Ideally experienced in international / multi-brands context + knowledge about luxury industry / retail industry
• Deep expertise in warehouse processes management across B2B, B2C, and e-commerce channels in a high-volume, multi-brand retail environment

Personal skills

• Ability to analyze and summarize
• Good interpersonal and organizational skills
• Autonomous
• Proactive team player
• Strong strategic thinking and advanced problem-solving abilities

Profile

• University degree in Computer Science or related field
• Fluent spoken & written English (+ good command of Spanish and French is an advantage)
• Minimum of 3-5years of progressive experience in Logistics IT management, with a strong focus on WMS…