Technical Support Manager: Lead Enterprise Support & Ops
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
Berkley Hunt
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Cybersecurity
Job Description & How to Apply Below
Berkley Hunt, a high-growth fintech company, is searching for a Technical Support Manager to lead its U.S.
-based L2/L3 Technical Support team. This hybrid role emphasizes operational excellence and delivering top-notch technical support to enterprise customers.
The ideal candidate has over 10 years of experience in technical support and strong leadership skills. The role involves managing team dynamics, overseeing support operations, and tracking key metrics regarding customer satisfaction and technical issue resolution.
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