Quality Assurance, Monitoring & Testing Lead Analyst

Citibank, N.A. seeks a Quality Assurance, Monitoring & Testing Lead Analyst for its New York, New York location.

• Support the assessment of activities and processes to strengthen risk management quality.
• Support Common Controls Testing Utility by assisting with control design assessment.
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non‑compliance.
• Design automated control testing tools.
• Support testing automation initiatives and provide automation support.
• Lead data‑based control testing digitization and automation techniques.
• Monitor initial testing results and ensure control testing procedures are accurate and updated.
• Help review stakeholder and client feedback and respond to any quality assurance issues.
• Maintain relationships and drive accountability with partners.
• Support quality testing performed for business functions post completion of a process.
• Prepare for tool rollout and validate reports provided by the automation team.
• Assist with development and execution of Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring and testing tools.
• Conduct research on data availability, including location, format and access needed for the target data.
• Lead the automation lifecycle by proposing and creating automation solutions, grooming, unblocking hurdles, and validating automated tool designs.
• Design and execute automated monitoring and testing tools.
• Support reporting on quality control outcomes and control effectiveness to management and stakeholders.
• Maintain the automation dashboard, ensuring timeliness and quality of projects being delivered.
• Stay up to date with the latest quality assurance testing tools and strategies and support end‑to‑end monitoring of the controls as defined in Risk Management policy.
• Participate in the review and challenge process on effective design and management of controls, handling deficiencies and escalating issues.
• Engage business owners to review Activities‑Risk‑Controls for the testing tool.
• Ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility.
• Participate in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
• Identify any monitoring breaks and suggest enhancements.
• Liaise with control testing team and automation team on any issues that may occur with the automation after the rollout.
• Document clear monitoring procedures in case of internal audit or regulatory review.

• Requires a Master’s degree, or foreign equivalent, in Information Technology, Computer Engineering, Computer Science or related field and 4 years of experience as an Operational Risk Senior Analyst, Business Analyst or related position developing data analytics.
• Alternatively, employer will accept a Bachelor’s degree in the listed fields and 6 years of progressively responsible, post‑baccalaureate experience in the listed positions.
• 3 years of experience must include:
  Developing data automation and testing tools for a global financial services institution, including automated reporting, post‑production monitoring and automation enhancements;
  Data Science techniques including rule‑based logic development, data validation, and anomaly detection;
  Data Mining using structured data analysis, data extraction, data reconciliation, data quality assessment;
  Analysis and Design of data‑driven monitoring solutions; JIRA, CMT, Confluence, Excel – Task tracking and workflow management;
  Documenting processes for internal audit;
  Statistical sampling techniques including population validation, exception analysis, and sample size determination, frequency determination; and Project Management including requirements gathering, stakeholder coordination, status reporting.
• Applicants submit resumes at  Please reference Job  #.

Wage Range: $150,550 to $178,700.

Time Type:
Full time

Primary

Location:

New York, New York, United States.

Citi offers competitive employee benefits, including medical, dental & vision coverage;…