Applications Lead, Property Technology

Job Overview

Applications Lead, Property Technology at The Douglaston Companies – Douglaston, NY 11363. Salary range $110,000 to $140,000 annually. This role owns and evolves the Yardi platform and broader property management technology ecosystem across our Clinton Management portfolios, overseeing day‑to‑day administration, expansion roadmap, integrations, and support.

• Application Ownership & Administration
  • Serve as the primary owner of Yardi and the property management application ecosystem
  • Manage system configuration, security, user access, and governance standards
  • Maintain system documentation, configurations, and audit‑ready controls
  • Ensure application stability and reliability for critical business processes including leasing, resident services, and financial operations
• Platform Expansion & Implementation
  • Lead the evaluation, planning, and end‑to‑end implementation of new Yardi modules including requirements gathering, configuration, testing, and go‑live support, in partnership with property management and accounting stakeholders
  • Manage implementation sequencing and prioritization across concurrent module deployments
  • Serve as the internal subject matter expert on incoming Yardi modules and AI‑driven capabilities, including CRM IQ, Chat IQ, Forecast IQ, Asset IQ, and emerging tools as the platform evolves
  • Partner with Yardi account management and implementation teams to drive successful delivery and hold vendors accountable to timelines and outcomes
• Integrations & Data Flow
  • Own and actively manage integrations between Yardi and third‑party platforms, ensuring reliable data flow, consistency, and synchronization across systems
  • Troubleshoot integration failures, coordinate with vendors, and implement long‑term fixes
• User Support & Escalation Management
  • Serve as the escalation point (Tier2/3) for complex application issues across the property technology stack
  • Partner with outsourced helpdesk and internal IT teams to ensure efficient triage and resolution of Level1 issues
  • Own root cause analysis for recurring issues and drive long‑term resolution through system, process, or configuration changes
  • Collaborate with Technology Enablement on identifying opportunities to reduce support volume through improved processes and user adoption
• Reporting & Data Support
  • Maintain and enhance Yardi reporting capabilities to support financial, operational, and executive reporting needs
  • Use SQL and reporting tools to investigate and resolve data issues
  • Ensure data accuracy, consistency, and usability across systems

• Bachelor’s degree in information systems or computer science
• 7+ years in property technology or enterprise application administration in a property management or real estate environment
• 5+ years hands‑on Yardi Voyager experience with demonstrated depth across core modules including leasing and financial operations
• Proficiency in SQL for reporting, data investigation, and integration troubleshooting
• Demonstrated experience leading application implementations or module rollouts, including requirements gathering, configuration, testing, and go‑live support
• Experience managing third‑party integrations and data flows across enterprise platforms
• Experience supporting multiple entities or a multi‑portfolio environment with distinct operational and reporting requirements
• Strong organizational, cross‑functional collaboration, and communication skills with the ability to work effectively with both technical and non‑technical stakeholders

• Hands‑on experience with Yardi AI‑driven modules including CRM IQ, Chat IQ, Forecast IQ, or Asset IQ
• Familiarity with Yardi Virtuoso or other AI‑assisted platform capabilities
• Experience with Procure to Pay or Concierge IQ modules
• Exposure to construction or mixed‑use real estate environments spanning both residential and development operations
• Project management certification or equivalent experience

• Health benefits package including medical, dental & vision plans
• Financial wellness perks – 401(k), FSA & HSA, employer‑paid life insurance (basic – with option to purchase more), paid leave & disability programs
• Pet insurance for our furry family
• Menta…