VP, Portfolio Leader

Job Description

Vice President, Portfolio Leader– TCS, Wipro, Infosys, Cognizant, HCL

Service Now Global Partnerships & Channels (GPC)

Service Now is seeking a transformational

Vice President to lead a strategic portfolio, including TCS, Wipro, Infosys, Cognizant, HCL.This is a rare opportunity to shape the future of enterprise transformation at scale, driving a multi-dimensional partnership that accelerates Service Now's growth to $15B+ while redefining how Service Now andpartnersco-create value for customers.

About the Role

This is not a relationship management role — it is atransformationleadership role. The Vice President will architect and lead a bold, AI-powered, multi-directional partnership model across Service Now,the partner portfolio, and adjacent ecosystem partners. You willoperateat the intersection of executive influence, commercial leadership, and breakthrough innovation — driving outcomes that neither organization could achieve alone.

You willlead withAI in everything — from how you run the business to how you design joint go-to-market motions, co-create solutions, and unlock new business models. The ideal candidate is a builder, an influencer, and a catalyst who thrives in complexity and moves large organizations to act.

What you get to do in this role:

• Revenue & Pipeline Leadership Own and accelerate NNACV targets through Sourced and Influenced revenue motions — sell-to, sell-with, and sell-through.
  
  Drivedeal-level collaboration between Service Now andon must-win pursuits across the portfolio, driving new logos and pipeline expansion at scale.
• AI-Led Partnership Transformation Embed AI at the core of the partnership — from joint GTM strategy and solution design to operational cadence and decision-making. Continuouslyidentifyopportunities to replace manual processes with AI-driven, scalable motions. Champion an AI-native operating model across both organizations.
• Multi-Directional Ecosystem Strategy Lead a 2-way to 4-way partnership model — driving integrated collaboration across Service Now,the portfolio partners,hyperscalers, and ecosystem partners. Design and execute joint business plans that create compounding value across all parties, not just bilateral outcomes.
• Breakthrough Co-Innovation Drive co-innovation and co-creation at the frontier —identifying new industry-specific use cases, joint IP, and transformative solutions that differentiate both Service Now andthe portfolio partner sin the market. Move beyond enablement to genuine business model innovation.
• Executive Influence & Organizational Transformation Navigate and influence complex, matrixed organizations at the most senior levels — within
  
  Infosys, Service Now, and across the ecosystem. Build deep executive trust, align competing priorities, and mobilize large organizations around shared goals and breakthrough ambitions.
• Joint Business Planning & Governance Develop and execute multi-year joint business plans encompassing co-marketing, enablement, co-delivery, and business transformation. Establish world-class governance and executive sponsorship frameworks with committed targets, shared metrics, and rigorous business review cadences
• Field & Cross-Functional Alignment Serve as the primary advocate for the partnership across Service Now's field sales, product, customer success, marketing, and C-suite. Ensure consistent, high-impact partner engagement across every function and geography.

To be successful in this role you have:

• 15+years of experience leading strategic partnerships with large Global System Integrators, Outsourcing firms, or Audit & Advisory firms in a SaaS or enterprise technology environment
• Proven transformation leader —track recordof driving breakthrough innovation and business model change within and across large, complex organizations
• AI-native operator — activelyleveragesAI, automation, and data to improve workflows, accelerate decisions, and design scalable solutions;continuously experiments with emerging technologies and builds AI into how they lead
• Multi-directional ecosystem thinker — experience designing and executing 2-way to 4-way partnership models involving hyperscalers, ISVs, and adjacent…