Level II Onsite Support Engineer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
Lincoln Computer Services
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Job Overview
We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting.
Responsibilities- Provide phone support and remote remediation for workstation issues
- Troubleshoot and resolve customer system problems across a broad range of technologies
- Provide installations of new software and upgrades
- Provide installation of Service Packs and security updates
- Provide onsite support and installations to clients when necessary
- Provide helpdesk support including analyzing and resolving end‑user issues
- Knowledge of Microsoft operating systems and desktop applications
- Experience with installing, configuring, and administering a broad range of technologies
- Excellent written and verbal communication skills
- Certifications a plus
Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York.
Benefits- Competitive salary
- Training and education
- Medical, dental, vision, and 401k coverage
- Generous paid time off
- Excellent work atmosphere
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