Helpdesk/Network/Application Support Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
JSM Consulting Inc.
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Location: New York
only W2 candidates
Responsibilities- Provide Level 1-2 support for desktops, laptops, printers, and mobile devices.
- Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, VPN.
- Support basic networking: LAN/WAN, WiFi, DNS, DHCP, TCP/IP, VPN.
- Handle application support for ERP/CRM/HRIS/SaaS tools.
- Install/upgrade hardware & software; maintain tickets and documentation.
- Work with internal teams and vendors to resolve issues.
- 3-6 years in Helpdesk/Desktop/Network/Application Support.
- Strong Windows 10/11, Microsoft 365, Active Directory experience.
- Solid troubleshooting and customer service skills.
- Basic networking knowledge (TCP/IP, DNS, DHCP).
- Must be local to NYC and able to work onsite.
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