Network Engineer

Company Description

Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas. We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently. At Symmetry IT, we offer a fun and dynamic work environment where mentorship and professional growth are at the core of our culture.

Join us and be part of a team that values collaboration, learning, and making a difference.

We are seeking a skilled and motivated Network Engineer to serve as the dedicated, onsite technology resource at a prestigious high-end private club in the New York metropolitan area. Placed by us as a managed services deployment, this individual will operate as the client’s primary IT presence, responsible for the daily health, performance, and advancement of all technology infrastructure on property.

This is not a traditional helpdesk role. The ideal candidate is a technically proficient engineer who understands the intersection of hospitality operations and enterprise IT, possesses hands‑on network and VoIP experience, and can independently lead development projects that enrich the feature set of platforms integrated into the club’s environment. The candidate will interface directly with club management, booking teams, and operational staff while maintaining alignment with our service delivery standards.

• Serve as the onsite IT point of contact, providing day-to-day support of all club technology infrastructure
• Maintain, monitor, and troubleshoot LAN/WAN networks, switching, routing, and wireless systems
• Manage and support VoIP telephony platforms, including call routing, auto‑attendants, call queues, and device provisioning
• Administer and support Microsoft 365 environments including Exchange Online, Teams, SharePoint, and One Drive
• Perform regular health checks, patching cycles, firmware updates, and infrastructure audits
• Respond to and resolve IT support requests generated by bookings, events, and daily club operations
• Maintain documentation for network topology, device inventory, configurations, and change logs

• Support IT requirements tied to the club’s booking and reservations systems, ensuring seamless technology integration with event operations
• Coordinate with front‑of‑house, food & beverage, and events teams to fulfill technology requests in support of member experiences
• Troubleshoot and resolve connectivity, A/V, telephony, and device issues during live events and daily operations
• Provide onboarding and basic training for staff on technology platforms and new tools as deployed

• Lead and execute development initiatives aimed at expanding the feature richness of platforms currently in use at the property
• Identify opportunities to automate processes, improve workflows, and integrate disparate systems for operational efficiency
• Develop and maintain lightweight scripts or automation tools (Python, Power Shell, or similar) to support infrastructure management and operational tasks
• Collaborate with engineering team and third‑party vendors to scope, plan, and deliver integration projects
• Manage vendor relationships for hosted platforms, telecom providers, and system integrators relevant to the client environment

• Maintain a secure network posture through firewall management, VLAN segmentation, and policy enforcement
• Monitor and respond to security alerts; support incident response protocols in coordination with our cybersecurity framework
• Ensure that all systems align with PCI‑DSS and applicable data security standards relevant to hospitality environments

• Proficient in network design, administration, and troubleshooting: TCP/IP, VLANs, routing protocols (OSPF/BGP), switching, and firewall management
• Solid working knowledge of VoIP platforms — SIP trunking, hosted PBX, and call management systems (e.g., Cisco, Mitel, 3CX, or equivalent)
• Strong…