Senior Manager, SRE Risk Advisory and Oversight

Senior Manager, SRE Risk Advisory and Oversight

As the Senior Manager, SRE Risk Advisory and Oversight, you will play a key role in providing technical leadership, subject matter expertise, and effective challenge over the enterprise's software engineering and Site Reliability Engineering (SRE) practices. You will leverage your deep engineering background and modern technical skills—including leveraging Gen AI tooling and automation—to ensure our customer experiences remain seamless and highly reliable.

You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the Second Line of Defense, this position will also collaborate closely with associates in first line Technology, the Lines of Business, as well as other Second Line of Defense risk management offices to perform and support evaluations of the effectiveness of the company’s resilience posture and offer independent advice and recommendations regarding ways to further mature resilience capabilities.

• Provide Risk Advisory & Technical Leadership:
  Deliver independent, advisory-based technical leadership when assessing the design, development, and scalability of cloud-native systems against SRE best practices and enterprise risk appetites.
• Provide Effective Challenge:
  Evaluate proposed and current cloud engineering practices, ensuring robust strategies are in place for automation, resiliency, performance, and monitoring.
• SRE Subject Matter Expertise:
  Act as a trusted advisor on core SRE pillars, advising teams on the maturity of their Service Level Indicators/Objectives (SLIs/SLOs), error budgeting, toil reduction, and release engineering (CI/CD) pipelines.
• Drive Modern Tech & AI Integration:
  Keep up-to-date with cutting‑edge technology, standards, and tools—specifically cloud-native architectures, containerization, and the integration of emerging AI/ML technologies to optimize reliability and automation.
• Perform Independent Assessments:
  Conduct independent risk reviews of cloud infrastructure, software delivery life cycles, and observability architectures to identify systemic resilience risks.
• Executive Communication & Reporting:
  Draft and publish independent, data-driven risk materials for senior management and executives, translating complex engineering risks into clear business implications.
• Stakeholder Engagement:
  Build strong, collaborative relationships with first-line engineering leaders, product managers, and architects to communicate technology risks effectively and drive consensus on risk-mitigation strategies.

• Bachelor’s Degree or military experience
• At least 6 years of experience managing, consulting, auditing, or working in the fields of software engineering, site reliability engineering, or information technology
• At least 3 years of experience with cloud implementations (AWS, GCP, Azure)
• At least 2 years of experience with open-source programming languages

• Master’s Degree in Computer Science or an Engineering discipline
• Professional certification (AWS Cloud Practitioner, AWS Certified Solutions Architect, AWS Sys Ops Administrator)
• Demonstrated understanding of cloud-native and container stacks
• Experience with enterprise monitoring, observability, and alerting toolsets (Splunk, Prometheus, Datadog, ELK, Pager Duty)
• Proven experience drafting analytical assessments or technical white papers for senior executives and decision-makers
• Ability to work independently in a fast-paced environment, taking a lead advisory role on high-visibility resilience initiatives
• Prior experience working in financial services or another highly-regulated sector

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at…