Manager, Startups Account Executives - Existing Business

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

The Account Executive, Existing Business team sits within Stripe's Existing Business Sales function. They are a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup and SMB customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products.

You will act as both a people manager and a strategic visionary for the team.

As a Manager of the Account Executive, Existing Business (Startups) team at Stripe, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers.

• Recruit and build a team of Existing Business sellers
• Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics
• Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups and SMBs
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users
• Inspire, motivate and enable personal- and career-development of team members
• Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs
• Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts

We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams, and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication, and relationship-building skills.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus—not a requirement.

• 8+ years of relevant experience, with at least 2 years in people management
• Experience leading sales or account management in an early stage, high-growth technology environment
• Proven track record of high performance in a new business sales or existing customer upselling role
• Ability to hire, train and coach a high-performance sales team
• Ability to build relationships with strategic clients and industry thought leaders
• Demonstrated passion for start-ups and new technology businesses
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms

• Prior experience at a growth stage Internet/software company
• Prior experience in enterprise sales
• Prior experience in the payments industry

Office‑assigned Stripe employees in most of our locations are expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripe employees in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office.

Also, some teams have greater in‑office attendance requirements to appropriately support our users and workflows, which the hiring manager will…