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Solutions Engineer

Job in New York, New York County, New York, 10261, USA
Listing for: Kontent
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Solutions Engineer (US)
Location: New York

Kontent.ai is the first Agentic CMS: a platform that doesn't just store and deliver content, but actively works alongside teams to audit it, optimize it, and keep it compliant. Organizations like WebMD Ignite, Elanco, Zurich Insurance, Cadbury, and Oxford University use it to publish faster, reduce risk, and drive ROI of up to 320%, not by adding more process, but by automating the slow, manual work that existed before AI.

AI is fundamentally changing what a content platform can do, and we're building ahead of that curve rather than catching up to it. The problems we're solving are real, the customers are enterprise-grade, and the product is genuinely differentiated.

What is the role about?

You'll own the technical side of the sales cycle, running platform demos, building proof of concepts, and guiding prospects through evaluation. Once they sign, you stay with them through onboarding, helping new customers get their content model right and their team ready to build. Consultants, Support Engineers, and Customer Success Managers support you through the post-sale process, but the continuity you bring from day one is what sets the experience apart.

What

you'll do:
  • Lead discovery conversations with prospects, understanding their use case well enough to know exactly what to demo and what to solve for
  • Run tailored platform demos and proof of concepts at every stage of evaluation
  • Guide technical evaluations alongside the wider team,
    answering the questions that determine whether a deal moves forward
  • Advise on architecture and integration strategies that align with customer goals and what Kontent.ai can do
  • Onboard new customers by walking them through the platform's capabilities and translating what you learned during the sales cycle into practical recommendations for how they should use it
  • Communicate clearly with both technical and business stakeholders,
    making complex topics feel approachable
  • Travel occasionally to meet customers in person across North America
What we're looking for:
  • Experience in a presales
    , solution engineering
    , or technical consulting role
    ; you know how to navigate a sales cycle and what it takes to win technical trust
  • Strong understanding of SaaS and API-first architecture
  • Confident working with REST APIs
    , whether that's explaining them to a developer or explaining the business value to a non-technical person
  • Able to lead conversations with both technical and business stakeholders without losing either audience
  • Hands-on experience with Kontent.ai or another headless CMS platform
  • Experience with content modeling, content operations, or structured content governance
  • Familiarity with localization workflows or multilingual content operations
  • Experience advising on digital maturity or content strategy at an enterprise level
Health is a priority

We take the health and happiness of our employees seriously. We provide healthy snacks at the office and provide flexible working hours. We also offer yoga lessons in our HQ to help your body (and mind) relax when you need to recharge your batteries. Or you can take part in sports events with your coworkers—whether that means playing football, badminton, or squash.

And if you get sick? No worries! We provide sick days so you can take care of yourself when you need it.

We learn every day

We believe that a growth mindset is the real key to success. That’s why we dedicate 20% of our working time to education and innovations so that each employee can thrive in their career—from attending conferences and running internal workshops to borrowing books from our company library and gaining professional certifications. The icing on the cake? We also have a native English teacher who helps us improve our language skills.

Talk

to an expert

Start your journey. We’ll show you a better way to work with content.

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