Technical Deployment Specialist

Overview

Your mission is to unleash the full power of Planhat for global software businesses.

We are one of the most versatile teams  work with clients across different industries, and team up with our colleagues across sales and product. We work alongside our customers at every stage of the client lifecycle:

• Work with sales to build a POC for the C‑suite at an Edu Tech company, teasing the most insightful metrics dashboard they've ever seen
• Help a Fin Tech startup struggling with data across many systems sync their data seamlessly into Planhat
• Take a Prop Tech company's key processes from spreadsheets and forms into Planhat, not only designing automation steps; but also flagging churn risk and identifying growth opportunities

We are an eclectic bunch. Our backgrounds include sales engineering, solutions architects, customer support, customer success, management consulting, and project management.

Some of us had a technical background before joining and experience with tools like Salesforce, Hubspot, Zapier, or data warehouses (Snowflake, Big Query); but many of us transitioned from commercial roles, wanted to get deeper into products, and are self‑taught technically.

Our Technical Deployment Specialists support our mid‑market customers and work closely with our Deployment strategists.

We are not obsessed about years of experience; we look for something deeper. The main thing is business acumen, coupled with technical aptitude (especially automation and AI). You probably know how to read a P&L statement, and have programmed “hello world”. This role is all about creating tangible business value, not getting lost in technical details. In short, you are someone who translates business requirements into results.

• Self‑starter: you enjoy learning, you’re curious, you like a fast pace, you jump onto business and technical calls, quickly understand people’s objectives, then figure out an efficient technical implementation; your comfort zone is constantly expanding
• Technical knowledge meets business acumen: you know your way around APIs, webhooks, data migrations, customer objectives, and deadlines (or you’re a fast learner technically, with strong commercial/consulting credentials). Salesforce Admin knowledge would be a plus
• Problem solver: you’re structured, you like logical challenges, and you also know when you’re heading down a rabbit hole (it happens!)

If you are an over‑performer and the 'go-to' person in your team, then you'll fit right in here. Planhat is a great place to unleash your potential; we encourage you to own new initiatives that add value. Successful Technical Deployment Leads have numerous career‑path opportunities, such as senior leadership roles, international expansions, switching departments (product, support), and driving strategic projects.

Salary range depends on location and experience, ranging between ~$90,000 and $130,000 OTE per year.