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Tech Support Engineer - AI-Driven, East Coast

Job in New York, New York County, New York, 10261, USA
Listing for: Monte Carlo
Full Time position
Listed on 2026-06-21
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

Monte Carlo is seeking a Technical Support Engineer in New York to manage end-to-end customer experiences. You'll be diagnosing technical issues across data pipelines while contributing to AI-powered support tooling. This role emphasizes real influence on support operations.

Ideal candidates have 2+ years in a technical support role, SQL and AWS knowledge, and experience with data stacks. Join our inclusive culture and impact product priorities directly.

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