Senior Manager, Technology Operations & Infrastructure

About CGC

CGC is a nonprofit investment firm that finances and originates clean energy, water, and resilient infrastructure projects to accelerate clean air, clean water, and affordable energy for communities across America.

We collaborate with the public and private sectors to bridge financing gaps and mobilize private capital into projects that deliver measurable economic and environmental impact ry dollar we invest is structured to multiply, generating durable returns for people, markets, and the environment.

Over the past decade, CGC has demonstrated the power of public-private investment by helping catalyze economic accelerators nationwide and mobilizing billions of dollars toward affordable clean energy and resilient infrastructure. Our model fills market gaps, unlocks private capital, and proves that economic growth and environmental progress can advance together.

Our six core values guide how we invest and how we work together.

• Innovation drives creative solutions and continuous improvement.
• Mission-Driven Focus keeps long-term impact at the center of every decision.
• Partnership shapes how we mobilize capital and build trust‑based relationships.
• Accountability defines our stewardship and commitment to results.
• Collaboration strengthens cross‑functional teamwork and shared responsibility.
• Transparency ensures open communication and integrity in how we operate.

Our culture is fast‑paced, rigorous, and purpose‑driven. If you are motivated by solving complex challenges, building new markets, and delivering measurable impact within a collaborative team, CGC offers a platform to do that work with purpose.

Under the supervision of the Vice President of Information Technology, the Senior Manager, Technology Operations & Infrastructure is responsible for leading CGC’s day‑to‑day enterprise technology operations and digital infrastructure. This role provides accountable internal ownership for core IT services, end‑user computing, identity and access administration, collaboration platforms, workplace technology, and operational vendor management.

The Senior Manager serves as the primary leader for operational stability, service delivery, and execution discipline across CGC’s hybrid workforce. This includes responsibility for endpoint lifecycle management, Microsoft 365 administration, user onboarding and offboarding, service desk operations, patching and compliance, and technology support processes that enable reliable day‑to‑day business operations.

This role supports the operational reliability of public‑facing digital platforms, including access administration, release coordination, vendor ticket follow‑up, and basic platform support, in partnership with the Director, Information Technology, who owns platform roadmap, enhancements, integrations, and enterprise system direction.

Success in this role requires a proactive leader who can operate effectively in a growing and evolving organization, bring structure to developing processes, manage competing priorities, and execute with sound judgment and appropriate independence. The role is expected to identify opportunities to responsibly leverage automation, AI tools, and emerging technologies to improve service delivery, operational efficiency, and user experience.

• Lead daily enterprise IT operations, ensuring stable, secure, and responsive delivery of technology services across the organization.
• Oversee service desk operations, ticket management processes, escalations, service metrics, and continuous improvement of user support experience.
• Manage endpoint lifecycle processes, including procurement coordination, provisioning, deployment, patching, compliance, inventory management, and decommissioning.
• Administer and optimize Microsoft 365, Entra , collaboration tools, and related cloud productivity platforms.
• Coordinate user onboarding and offboarding, including account provisioning, permissions management, device readiness, and secure transitions.
• Own operational administration of workplace technology, including conference room systems, office connectivity coordination, and hybrid workforce support.
• Lead day‑to‑day…