Microsoft Copilot & Power Platform Solutions Specialist

The Senior Microsoft Copilot & Power Platform Specialist will play a pivotal role within the Workplace Technology team, driving the adoption and optimization of Microsoft Copilot and Power Platform across the organization. This position is ideal for a technically proficient, collaborative professional who excels at partnering with global business teams to identify opportunities, configure solutions, and champion AI-enhanced productivity tools within Microsoft 365.

The focus of this role is on enablement, governance, and continuous improvement— translating business needs into practical M365 solutions that enhance how teams work.

• Serve as the SMEfor Microsoft Copilot and Power Platform, acting as the go-to resource for best practices, capabilities, and solution guidance across the organization
• Lead Copilot adoption initiatives, including readiness assessments, use case identification, and phased rollout planning across global business teams
• Configure and deployAI-enhanced workflow automation and Copilot solutions leveraging Power Platform's low-code/no-code capabilities
• Collaborate cross-functionally with business, technology, security, product management, and delivery teams to identify opportunities and align M365 solutions to business needs
• Lead training sessions, technology demonstrations, and discussions to diverse audiences, ensuring seamless adoption and ongoing engagement with new tools and features
• Maintain governance standards, including documentation of configurations, policies, and best practices in alignment with enterprise security and compliance requirements
• Support Power Platform governance through the Center of Excellence (CoE) toolkit, managing environments, connectors, and access controls
• Monitor and evaluate
  
  Copilot and Power Platform usage, providing insights and recommendations to optimize adoption and business impact
• Provide escalation support for critical M365 issues as needed, partnering with relevant technology teams to drive resolution
• Stay currenton the Microsoft 365 roadmap, proactively identifying new features and capabilities relevant to the business

• 7+ years of experience with Microsoft technologies, including SharePoint and Microsoft 365
• 5+ years of hands-on experience managing M365 environments in a global enterprise setting
• Expert-level knowledge of Microsoft 365 Copilot, including Copilot Studio for prompt configuration and agent setup
• Strong proficiency in Power Platform(Power Automate, Power Apps, Power BI) with a focus on low-code/no-code solution delivery
• Deep familiarity with Teams, SharePoint Online, and One Drive for Business

• Experience with Power Platform governance framework sand the Center of Excellence (CoE) toolkit
• Working knowledge of Azure Active Directory in the context of M365 administration and governance
• Proven ability to conductbusiness needs assessments and translate requirements into practical M365 solutions
• Experience supporting technology adoption and change management initiatives in large, complex organizations

• Ability to troubleshoot and perform root cause analysis for M365-related issues
• Self-motivated with the ability to independently manage projects and drive initiatives forward
• High-level understanding of enterprise infrastructure, including server, network, and application environments

• Exceptional communication and presentation skills, with experience engaging and influencing stakeholders at all levels
• Demonstrated ability tolead training and enablement programs for large, diverse audiences
• Strong interpersonal skills with experience working across global, cross-functional teams

• Prior experience in aglobal enterprise financial services organization is strongly preferred
• Familiarity with enterprise security and compliance requirements as they relate to M365 and Copilot deployments

• Experience with Microsoft Vivasuite (Viva Insights, Viva Learning, Viva Connections)
• Familiarity with Microsoft Purviewfor data governance and compliance
• Background in organizational change manage mentor formal…