Enterprise Solutions Engineer - North America

This role is remote, so it can be executed globally. To facilitate collaboration with the engineering team, we strongly prefer candidates based in timezones ranging from UTC+2 (Estonia) to UTC−05:00 (New York).

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate product value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self‑service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with product teams to realize them.

• Passion for AI, technology and the products.
• Enjoy working directly with customers, iterating on solutions and providing tailored support.
• Talent for identifying patterns that can be standardized and scaled.
• Strong empathy for customers, sales and product teams.
• Strong technical background to help customers architect integration between our solutions and their existing systems.
• Experience working with customers. It’s ok if you only worked in student clubs or side projects, as long as you are interested in a technical capacity.
• Proficiency in Python, deep understanding of software development, architecture, and common integration patterns.
• Excellent communication skills with the ability to adapt messaging to different audiences.

• High‑velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw.
• Remote first: Structured asynchronous workflows for maximum impact and minimal meetings.
• Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.