Senior Product Designer, Marketplace Global App

Job Summary

Senior Product Designer – Marketplace, Global App. Join Ticketmaster’s mobile app team to design high‑impact experiences for millions of fans worldwide.

Los Angeles, CA or New York, USA

Ticketmaster

Associate Director, Product Design

Permanent, Full‑Time

As a Senior Product Designer, you will own end‑to‑end design projects, collaborating with product, engineering, analytics, and business stakeholders. Your work will shape how fans browse, buy, and experience events across 20+ global markets.

• Use information architecture and interaction design to lead design deliverables through the full project lifecycle.
• Conduct user/market, usability and competitive research as needed.
• Document user types, scenarios, journeys, flow and decision maps to convey vision.
• Generate storyboards, prototypes, animations and interactive assets with minimal supervision.
• Leverage AI tools for accelerated design exploration and cross‑functional collaboration.
• Perform internal QA tests to ensure deliveries meet initial design specifications.
• Collaborate with Analytics and Product Management for measurable UX decisions.
• Translate long‑term vision and strategic business goals into compelling design solutions.
• Stay informed on best practices within the mobile app landscape.

• Proven experience in UX, interface, mobile app, and interaction design.
• Strong visual design skills and ability to produce compositionally strong solutions.
• Proficiency with Figma and/or industry‑leading design tools.
• Experience with pattern libraries, design systems and high‑traffic B2C e‑commerce mobile apps.
• Knowledge of Swift, CSS, React or similar technologies is preferred.
• Understanding of grid, layout, typography and graphic design best practices.
• Experience with usability testing and reporting.
• Creative problem‑solving, excellent communication, and storytelling skills.
• Ability to juggle simultaneous requests and manage deadlines.
• Detail‑oriented, proactive, and a self‑directed learner with curiosity about emerging tools.
• Flexible hours to support a globally distributed team.

• Medical, vision, dental and mental health coverage with concierge services.
• Free concert tickets and generous paid time off (holidays, sick, personal days).
• 401(k) with company match and stock reimbursement program.
• New‑parent programs including caregiver leave and fertility, adoption, foster or surrogacy support.
• Career and skill development: tuition reimbursement, student loan repayment, and training programs.
• Volunteer time off and crowdfunding match.

Ticketmaster is an equal opportunity employer and encourages all qualified applicants, including those with disabilities, to apply. We will provide reasonable accommodations to facilitate an interactive process for qualified individuals requiring such support.