More jobs:
Manager, Desktop Engineering & M365
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-24
Listing for:
Gotham Technology Group
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Location: New York
Our client is looking for a hands‑on technical leader to join their End User Computing team as a Manager, Desktop & Applications Engineering
.
In this senior leadership role, you will own the strategy, delivery, and continuous improvement of the firm’s desktop environment and enterprise application portfolio — with a strong focus on Microsoft 365 and our core legal technology stack (iManage, Litera, Big Hand, and related platforms).
You will lead a team of desktop engineers and application analysts while driving a modern, cloud‑first endpoint experience that directly supports the productivity of our attorneys and business professionals.
Key Responsibilities:- Lead, mentor, and develop a high‑performing team of desktop engineers and application analysts
- Define and execute the firm’s modern desktop strategy leveraging Microsoft Intune, M365, and cloud capabilities
- Own the full lifecycle of legal and enterprise applications (packaging, testing, deployment, patching & upgrades)
- Serve as the firm’s SME for legal desktop applications including iManage Work 10, Litera suite, Big Hand, Int App Time, and Adobe Acrobat
- Manage Level 3 escalations with urgency — driving root cause analysis and permanent resolutions
- Champion continuous improvement across desktop engineering, application performance, and user experience
- Partner with senior leadership to align desktop and application strategy with the firm’s broader technology goals
- 7–10 years of progressive experience in desktop engineering, application packaging, and endpoint management
- Previous people leadership experience (required)
- Strong expertise in Microsoft 365, Intune, Group Policy, Windows OS customization, and enterprise troubleshooting
- In‑depth knowledge of legal applications (iManage, Litera, Big Hand, etc.)
- Advanced Power Shell skills and experience with profile management tools (FSLogix, etc.)
- Experience working in a law firm or professional services environment is strongly preferred
- Excellent communication skills and ability to translate technical concepts for non‑technical stakeholders
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