Sr Analyst, Digital UX Designer

Position Summary

Sr Analyst, Digital UX Designer to design, deliver, and drive key user experience and user interface design activities across multiple web and digital platform environments. Resolve complex issues using application consumer products and design thinking to reach simple and elegant solutions within the scope of web development projects. Strategize on the vision, creating process flows, site maps, wireframes, design assets, style guides, prototypes and working in conjunction with the developers to deliver industry‑best digital experiences.

Contribute to aligning product architecture designs and technology to understand the audience, consumer, and customer demography and behavior. Analyze data obtained from user and usability testing and drawing conclusions to achieve benchmarks or industry parameters and compliance while adhering to accessibility and standards set by the organization. Develop a working knowledge of customer journeys, personas and segmentation within your portfolio of value streams.

Utilize user‑centered design approaches to define the customer problem or opportunity with cross‑functional teams to develop concepts, wireframes, and prototypes, through facilitation and hands‑on work. Partner with accessibility, research, and content strategy resources to ensure solutions meet the needs of all users and iterate on design solutions based on research and analytics/metrics. Evaluate and recommend tools, technologies, and processes to ensure the highest quality application design.

Collaborate with business and technology partners to identify their needs and translate them into actionable solutions, such as roadmaps, journey maps, service blueprints and prototypes. Facilitate design workshops to engage and build alignment across different partners and teams. Ensure solutions incorporate value to the user alongside business viability and technical feasibility. Convert insights from workshops into clear problem statements, product or service concepts that can be visualized, prototyped and tested.

Deliver innovative web and digital platform solutions that meet business needs and opportunities by integrating information, business process refinement and technology. Identify opportunities to increase internal process efficiency by applying novel technology concepts to existing business processes. Work in a fluid environment, defining and owning engineering priorities that adapt to our larger goals, communicating effectively with business partners. Multiple positions.

Telecommuting available.

• Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, Design Management or a related field.
• Completion of a graduate‑level course, research project, internship, thesis or work experience in advanced design planning methods including phased deliverables and audience implications.
• Experience in comprehensive product development strategies encompassing value propositions, customer segments, partnerships, production sources, marketing strategies and distribution channels valuable for UX research.
• Understanding of comparing and contrasting innovation versus speculation.
• Design comprehensive and innovative approaches to problem‑solving creativity.
• Fast sketching and data visualization skills.
• Ability to leverage data visualization and craft narratives.
• Conduct research using interviews, focus groups, contextual inquiry, surveys and questionnaires.
• Web application user experience design expertise.
• Develop wireframes and prototypes based on end‑user feedback and human‑centered design.

$/year to $/year.

Full range of medical, dental and vision benefits; 401(k) retirement savings plan;
Employee Stock Purchase Plan; fully‑paid term life insurance; short‑term and long‑term disability benefits; well‑being programs; free development courses; and company discount programs. Paid Time Off, vacation pay, paid holidays and other time off consistent with state law and Company policies.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.