User Experience; UX Researcher III

User Experience (UX) Researcher III Responsibilities:

• Design, plan, and perform comprehensive research to inform product development within mobile experience initiatives.
• Generate actionable insights that influence product strategy and user experience design in high-impact projects.
• Collaborate with cross-disciplinary teams to ensure research is centered on real user needs and is integrated into the product development process.
• Present research findings to senior stakeholders clearly and effectively, utilizing storytelling, workshops, and live discussions.
• Connect insights across multiple projects to develop a cohesive understanding of user needs and behaviors.

• Extensive experience in user research with a background in Human-Computer Interaction, Cognitive Psychology, or Social Science.
• Proficiency across various research methods, including ethnography, usability testing, concept testing, and contextual inquiry, with familiarity in blending qualitative and quantitative data.
• Ability to operate with a high degree of autonomy and adapt quickly to shifting workflows and emerging AI-powered UX capabilities.
• Strong communication skills capable of engaging senior audiences and navigating dynamic discussions.
• Deep UX expertise with a systems-thinking approach to influence cohesive user experiences.