Assistant Vice President, Product

Department:
Technology

Reports to:

Chief Technology Officer

Location:

NYC - Hybrid; 2-3 days per week in Manhattan office

Schedule:

M - F; 9am - 5pm ET
Salary Range: $180,000 - $200,000

The Assistant Vice President, Product is a senior product leadership role embedded in Vibrant's H2H (Human-to-Human) Pod, responsible for driving the product strategy and execution for Vibrant's direct service platforms and partner-facing digital products. Reporting directly to the Chief Technology Officer, this leader will own the end-to-end product lifecycle — from discovery and roadmap prioritization to delivery and measurement — for one of the most mission‑critical technology portfolios in behavioral health.

This is a high‑visibility, high‑impact role that requires a rare combination of strategic product thinking, stakeholder management at scale, and deep empathy for the communities our technology serves.

• Own and drive the product strategy and multi‑year roadmap for the H2H Pod, aligning closely with CTO, Engineering, and cross‑functional colleagues.
• Lead a team of product managers, providing mentorship, direction, and a culture of rigorous product thinking and user‑centeredness.
• Translate mission priorities and partner needs into clearly defined product requirements, OKRs, and delivery milestones.
• Partner with Engineering leadership to ensure agile, iterative delivery against roadmap commitments.
• Serve as the primary product voice in executive conversations, board presentations, and federal partner engagements.
• Define and govern product metrics frameworks — ensuring outcomes are measurable and tied to crisis services impact.
• Drive vendor and platform evaluation decisions in collaboration with Enterprise IT and Data leadership.
• Champion accessibility, equity, and trauma‑informed design principles across all product initiatives.
• Other duties as assigned.

• Executive‑level experience defining and executing product strategy for complex, mission‑critical digital platforms.
• Deep expertise in product management methodologies, including agile development, roadmap planning, user research, and metrics‑driven decision‑making.
• Proven ability to lead and scale high‑performing product teams, fostering a culture of user‑centered design and continuous improvement.
• Strong ability to translate mission priorities, stakeholder needs, and user insights into clear product requirements, OKRs, and delivery plans.
• Experience partnering closely with engineering, data, and design teams to deliver iterative, high‑quality products at scale.
• Demonstrated ability to define and operationalize product metrics frameworks tied to user outcomes and service impact.
• Strong financial and operational acumen, including vendor evaluation, platform selection, and resource prioritization.
• Ability to build and maintain trusted relationships with executive stakeholders, cross‑functional leaders, and external partners, including government entities.
• Experience preparing and delivering executive‑ and board‑level presentations on product strategy, performance, and roadmap.
• Strong decision‑making skills with the ability to balance user needs, technical constraints, and organizational priorities.
• Exceptional communication skills across technical and non‑technical audiences.
• Demonstrated commitment to accessibility, equity, and trauma‑informed design principles in product development.
• Demonstrated commitment to building inclusive, empowered, and high‑performing teams.

• 8+ years of progressive product management experience, with at least 3 years in a senior product leadership role (Director, AVP, or VP level) reporting to a Chief or VP‑level leader.
• Bachelor’s degree required;
  Master’s or advanced degree in a relevant field preferred.
• Demonstrated experience in mission‑driven, nonprofit, healthcare, government, or similarly highly regulated environments strongly preferred.
• Proven success managing enterprise‑scale digital products supporting frontline service providers or vulnerable populations.
• Experience leading teams and cross‑functional initiatives, with accountability for execution, performance…