Team Leader - Technical Account Management - Exchanges & Venues - AMER

Team Leader
- Technical Account Management
- Exchanges & Venues - AMER

Location:

New York

Business Area:
Data

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Bloomberg runs on data and the Global Data department is responsible for acquiring and supplying data, news and analytics to our clients for their financial data needs. We collect, analyze, process and publish the data which is the backbone of our iconic Bloomberg Terminal; the facts and figures which ultimately move the financial markets. We apply problem‑solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes, all whilst providing platinum customer support to our clients.

The Exchanges & Venues (EV) team supports over 350 trading venues globally and is constantly looking to improve our capability to effectively manage our market‑leading exchange content.

Content Acquisition’s Exchanges & Venues (EV) group is seeking a Team Leader for our AMER team of Technical Account Managers (TAM). Reporting to the Global Head of Exchanges & Venues, you will manage a team of six regional employees and help deliver strategies that drive commercial results, as well as technical and operational excellence. You will work closely with a variety of Engineering teams, as well as other internal stakeholders, downstream consumers and clients, to achieve targets and improve the overall exchange product offering.

We will trust you to:

• Manage, mentor, develop and challenge a team of experienced Technical Account Managers (TAM)
• Be a strong and dedicated leader who can communicate a clear vision about where the department is heading and how you’re going to get there together
• Act as a point of escalation and face off to senior stakeholders at the exchanges, and build trusted and collaborative relationships with key internal stakeholders across Bloomberg, including Core Product, Enterprise, Sales and Global Data
• Leverage your experience in the financial industry and understanding of market data and technology to develop strategies to influence and inform the strategic direction of Bloomberg’s exchange market data offering
• Assess risk and rewards for multiple business units and manage expectations with stakeholders
• Work closely with Engineering to ensure that teams are focused on the highest‑value work, projects are delivered in a timely manner, and proactive investments are made to Bloomberg’s technologies that promote scalability and resiliency of exchange market data solutions
• Analyse and leverage business intelligence to inform your decision‑making
• Have a workforce plan that maximises the skills of the team, fosters collaboration and encourages diversity
• Act as an advocate for diversity and inclusion through the understanding of Bloomberg’s value, truly understanding its importance to our business
• Occasional travel is required

• A bachelor’s degree in Finance, Business or a related field
• 3+ years of direct or indirect leadership experience (for example, leading projects, mentoring people, etc.)
• Minimum five years of market data experience in the financial services industry, including exchanges, market data providers or financial institutions
• The vision to align your team’s goals to the fast‑changing landscape of real‑time market data, reference data and technology, and the ability to execute a business and people strategy which responds dynamically to the ever‑evolving needs of the market
• Strong relationship management skills and experience dealing with senior business executives
• A proven ability to establish credibility and build influential relationships with multiple internal and external clients and stakeholders
• Comfort with a high degree of autonomy, and demonstrated ability in managing competing priorities from multiple internal and external stakeholders
• Exceptional written and verbal communication skills
• Excellent time‑management skills, with the ability to context‑switch often and effectively and deliver against aggressive targets
• Experience analyzing workflows and removing organizational barriers to improve cross‑team collaboration and efficiency

• Knowledge of…