Director of Field Enablement, Global

About the role

This is a high‑impact, globally‑scoped enablement leadership role at the heart of Contentsquare’s GTM organization. You will own the enablement strategy and execution for our global field teams, lead a team of Enablement Business Partners, and serve as the primary driver of Command of the Message (CoM) adoption and proficiency across Sales, Pre‑Sales, and Customer Success. This role requires a builder’s mindset, deep partnership with GTM and Revenue Operations leadership, and the confidence to operate in a fast‑paced, evolving environment.

• Lead the global Field Readiness strategy, ensuring enablement programs are directly tied to GTM priorities and measurable business outcomes
• Lead, develop and inspire a global team of Enablement Business Partners, setting clear direction, modeling enablement excellence, and building a culture of high performance and shared accountability
• Act as a strategic thought partner and trusted advisor to GTM, Revenue Operations, Marketing, and Product leadership
• Serve as the voice of the field within the enablement team, translating market realities and seller needs into actionable programs and priorities
• Conduct qualitative and quantitative analysis to identify enablement gaps and opportunities that drive productivity and revenue growth across knowledge, skills, process, and coaching

• Serve as the organization’s primary enablement owner for CoM, driving proficiency, adoption and accountability across the GTM field
• Facilitate CoM certifications and ongoing skill development for sellers, managers and leaders
• Partner with Rev Ops to embed CoM into Salesforce workflows, deal review processes and reporting, ensuring methodology is operationalized and measurable
• Coach managers on CoM‑based deal reviews and pipeline inspection, building a culture of methodology accountability

• Design and deliver a range of enablement programs, activities and interventions tied to improving field performance, including:
  • Trainings (instructor‑led, e‑learning, on‑demand, workshops)
  • Content (playbooks, job aids, templates, vertical guides)
  • Tools (adoption, optimization, AI‑assisted workflows)
  • Coaching (improving manager ability to drive field performance)
  • Peer learning (scaling best practices, highlighting best‑in‑class)
  • Reinforcement plans (embedding change and sustaining behavior)
  • Communications (dissemination of assets and critical information across the field)
• Think AI first and accelerated scale in a high paced product innovative environment
• Manage and contribute to scaled GTM programs including new product launches, methodology rollouts, process changes, and tool adoption initiatives
• Manage the onboarding curriculum for new GTM hires across segments and regions, with particular depth in the Enterprise business
• Identify and scale best practices from the field through peer learning programs and structured knowledge‑sharing forums

• Define success metrics for all enablement programs and report results regularly to GTM leadership and key business stakeholders
• Use data to continuously evaluate program effectiveness and iterate based on what is and is not working

• 5+ years in sales enablement, with a demonstrable track record of building and executing global enablement strategies, programs and content
• Deep knowledge of and hands‑on experience with Command of the Message (CoM) or equivalent value‑based selling methodology, with the ability to coach and certify others
• Proven ability to lead, develop and retain a high‑performing team of enablement professionals
• Demonstrated ability to influence and align senior GTM leaders around enablement priorities and outcomes
• Strong Rev Ops fluency: comfort with Salesforce reporting, pipeline data, and cross‑functional partnership with Revenue Operations
• Proficiency with modern enablement technology: LMS (Mind Tickle or equivalent), conversation intelligence tools, CRM, and AI‑powered productivity tools
• Ability to operate and make sound decisions in an environment of ambiguity and rapid change. This is a genuine requirement for success in this role, not a…