Design Manager, Vice President

Overview

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President in Branded Card, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. Collaborate with cross-functional teams, mentor junior designers, and foster a culture of inclusivity and accessibility to ensure offerings are accessible and user-friendly.

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

• 5+ years of experience or equivalent expertise in user experience design or similar roles
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience

• Design leadership or managerial experience

Equal Opportunity

Employer:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of protected attributes and provide reasonable accommodations for applicants and employees as required by law.