More jobs:
Network and Voice Field Engineer - On Site
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-26
Listing for:
Lincoln IT
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Systems Engineer, Technical Support -
Engineering
Systems Engineer, Technical Support
Job Description & How to Apply Below
We are currently seeking Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands‑on experience.
As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences.
Responsibilities- Provide phone, remote and onsite support and remediation for network device issues.
- Troubleshoot and resolve customer system problems across a broad range of technologies: network devices, peripheral devices, application and enterprise system support, computer hardware and software issues.
- Telephony/VOIP experience.
- Provide remote and onsite installations of new software and upgrades, service packs and security updates.
- Provide help desk support including analyzing and resolving end‑user issues.
- Configure and troubleshoot routing protocols (EIGRP, OSPF, BGP), using typical show commands to research issues.
- Rack and stack Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches and upgrade firmware using TFTP and FTP or thumb drive.
- Configure Cisco switches via console and SSH.
- Work with power distribution units (PDU), UPS, and networked console servers.
- Configure DNS and DHCP.
- 3+ years' experience in network engineering.
- Bachelor’s degree and certifications such as CCNA, A+, Network+ strongly recommended.
- Project management, problem solving, understanding of data center environment, LAN, proxy servers, networking knowledge, network design and implementation, network troubleshooting, hardware configuration, performance tuning.
- Knowledge of networking protocols (IPsec, HSRP, OSPF, 802.11, QoS).
- Experience with Cisco routers and switches, Cisco IOS.
- Experience deploying and troubleshooting NAC for wired and wireless access.
- Maintenance of Infoblox DNS, DHCP, and IP address management (DDI).
- Ability to troubleshoot jack activations, connection issues using fiber checkers and cable checking applications.
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York.
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