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Incident and Crisis Management Lead

Job in New York, New York County, New York, 10261, USA
Listing for: Valley National Bank
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Project Manager, Business Continuity
Job Description & How to Apply Below
Location: New York

Responsibilities

Responsibilities include but are not limited to:

  • Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations.
  • Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required.
  • Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement.
  • Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders.
  • Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness.
  • Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements.
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