Desktop Computing Consultant; Endpoint Migration

Job Title: Desktop Computing Consultant (Endpoint Migration)

Location: Onsite New York City

Job Type: Contract (5 days/week)

We are seeking experienced Desktop Computing Consultants to support a large-scale endpoint migration initiative. The project involves transitioning approximately 350 devices, including desktops, laptops, and mobile phones, from legacy management systems to modern endpoint management platforms such as Microsoft System Center Configuration Manager (SCCM) and VMware Workspace ONE.

• Learn and validate defined migration processes and procedures
• Test and fine‑tune SCCM imaging and desktop replacement workflows
• Evaluate and refine MDM migration processes for laptops and mobile devices
• Validate pre‑ and post‑migration checklists
• Participate in pilot migrations and adjust processes based on findings

• Perform desktop and laptop imaging and deployment using SCCM
• Un‑enroll and re‑enroll laptops into the new MDM platform (Workspace ONE)
• Conduct mobile device migrations, including:
• Backup of iPhones using iTunes
• Device un‑enrollment and re‑enrollment into new MDM
• Data restoration ensuring no loss of user data
• Provide onsite support to end users during device transitions
• Ensure successful validation of migrated devices

• Work closely with the Project Manager to support communication, scope, and schedule
• Follow direction from Service Desk staff for daily migration activities
• Escalate technical or operational issues to Infrastructure and Service Delivery leadership
• Maintain accurate documentation of migration progress and issues

• Proven experience with endpoint migration and deployment projects
• Hands‑on expertise with Microsoft System Center Configuration Manager (SCCM)
• Experience with enterprise mobility management tools, preferably VMware Workspace ONE
• Knowledge of mobile device management (MDM) for iOS devices
• Experience performing device backup and restoration using iTunes
• Strong troubleshooting and problem‑solving skills
• Ability to follow structured processes and documentation
• Excellent communication and user support skills

• Experience with large‑scale device rollouts (300+ endpoints)
• Familiarity with IT service management processes
• Experience working in fast‑paced, structured IT environments

• Fully onsite role in New York City
• Fast‑paced, deadline‑driven environment
• Frequent interaction with end users and IT teams

• Accuracy and efficiency in device migrations
• Minimal disruption to end users
• Strict adherence to defined processes and timelines
• Clear communication and timely issue escalation