FreeWheel - Sr. Manager, Strategic Accounts, Platform Demand

Location: New York

## Free Wheel
- Sr. Manager, Platform Demand Strategic Accounts Apply locations:
NY
- New York, 1407 Broadway Floor 12time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
June 30, 2026 (11 days left to apply) job requisition :
R439367

Free Wheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
** Job Summary
** Free Wheel Buyer Cloud (formerly Beeswax), Free Wheel’s DSP technology, is hiring a Sr. Manager to manage a team of account managers who are responsible for growing existing strategic accounts. In this role you will manage and mentor a team, providing them with strategic guidance on account management across a book of leading advertising technology companies and agencies that have built their platforms on top of Free Wheel Buyer Cloud, utilizing our advanced APIs, logs, and other technical tools.

You will be responsible for shaping account strategy and operational best practices, fostering a customer centric and collaborative culture, partnering cross-functionally with internal stakeholders to drive positive outcomes and solve problems, and identifying opportunities to expand key relationships through product and feature adoption.
** Job Description
*** Lead, coach, and develop a team of account managers to drive strong client relationships, retention, and revenue growth
* Provide ongoing mentorship, performance feedback, and career development guidance, aligning individual goals with broader organizational objectives
* Foster a culture of proactive problem-solving, critical thinking, and customer-centric decision making
* Partner with teams across the organization (e.g., Sales, Product, Support, Engineering) to provide seamless client experiences and deliver solutions that meet client objectives
* Oversee account strategy and execution, ensuring high-quality deliverables and alignment with client objectives
* Identify skill gaps and implement training, onboarding, and upskilling programs to elevate team capabilities
* Drive operational excellence by standardizing processes, improving workflows, and ensuring timely follow-ups and communication
* Act as an escalation point for complex client issues, providing strategic direction and resolution support
* Promote knowledge sharing, collaboration, and best practices across the team
* Serve as a product expert to evangelize production adoption and usage across our customer set
* Lead negotiations for sophisticated commercial agreements with customers
** Qualifications*
* * 10+ years in digital advertising in a customer facing role with a primary focus on real-time bidding technologies, 2+ years of experience managing a team
* Proven track record of managing and growing large, complex customers utilizing sales acumen, product expertise, and relationship building skills
* Demonstrated capability of managing a high performing team
* Experience developing trusted relationships with C-Suite decision makers
* Deep understanding of real-time bidding mechanics, standards, and protocols
* Strong understanding of digital advertising partner ecosystem, including data, measurement, optimization, and identity
* Experience navigating complex commercial negotiations
* Hands on experience in leading DSP or SSP platforms and knowledgeable about strengths and weaknesses
* Experience with Salesforce, SQL, Looker, Excel, and Power Point
* Bachelor’s Degree required
** Employees at all levels are expected to:
*** Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and…