IT Support Internship
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-26
Listing for:
DoubleVerify
Apprenticeship/Internship
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Requirements
- Working knowledge of macOS and Windows operating systems
- Strong customer service orientation — friendly, patient, and proactive
- Able to work independently and as part of a team
- Strong organizational skills with attention to detail
- Reliable, punctual, and comfortable with a fully on-site schedule at the NYC office
- Fluent in English with strong written and verbal communication skills
- Able to lift up to 40 lbs (monitors, laptops, peripherals)
- (Desirable) Experience troubleshooting Mac and PC hardware or software issues
- (Desirable) Familiarity with ticketing systems (Fresh service, Jira, Service Now, or similar)
- Exposure to AV/conference room technology or live event production
- (Desirable) Interest in IT operations, systems administration, or corporate technology
- Reporting to the IT Operations Manager at our NYC Global HQ, the IT Support Intern is a hands‑on, on‑site role providing the day‑to‑day IT support that keeps Double Verify’s New York office running smoothly and its remote employees equipped and connected
- As the first point of contact for many end‑user needs, the ideal candidate brings a friendly, proactive attitude and genuine interest in technology
- You’ll work alongside the on‑site IT team to handle hardware logistics, maintain IT inventory, support company events, and provide technical assistance to employees both in‑office and remote
- This is a great opportunity to gain real‑world corporate IT experience, including emerging technologies like AI, in a fast‑paced, publicly traded technology company
- Assist the On‑Site IT Support team providing first‑level contact for employees needing technical assistance at NYC HQ
- Troubleshoot Mac and PC laptops, monitors, docking stations, peripherals, and printers
- Prepare and configure workstations for new hires, moves, and hardware refreshes
- Assist with IT onboarding and offboarding tasks, including device staging and first‑day readiness
- Assist with equipment deployment and support
- Assist team in support of AV used in conference rooms and large company events
- You get real‑world hands‑on experience with platforms like Google Workspace, GCP, Slack, Okta, Jira, Confluence, Glean, Claude AI, Chat Gpt and more
Position Requirements
Less than 1 Year
work experience
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