Manager, Transformation Operations

Who We Are

Horizon Next is one of the industry's most innovative and data‑driven marketing organizations, sitting at the intersection of people, data, and media. Our business provides strategic leadership to accelerate growth for clients through brand strategy, media planning and investment, and best‑in‑class analytics across all channels. As the leader in innovative business solutions, we continuously push to understand what’s next: the next innovation, the next advancement in analytics, the next media evolution, and the next breakthrough idea for our clients.

We operate with a single goal: tomorrow must outperform today. We value diverse perspectives and strive to create an environment where employees feel welcomed, safe, and empowered, believing that authentic voices and unique perspectives build a rewarding culture and experience together.

Project & Pilot Execution (50%)
Manage day‑to‑day execution of individual pilot projects, ensuring they stay on track, on time, and on budget. Run the project kickoff process, including intake of new partner information, coordination of legal routing, and setup of project plans. Act as a dedicated project manager, driving progress through all phases of implementation and testing. Coordinate internal and external meetings and work closely with various stakeholders, develop and manage project plans, and prepare and maintain user documentation, process guides, and training material.

Understand business and technical objectives of a project, create work plans, identify tasks, and clearly communicate expectations to team members and stakeholders.

Stakeholder Coordination & Support (30%)
Serve as the primary day‑to‑day point of contact for internal teams involved in pilots, providing on‑the‑ground support. Resolve immediate issues and roadblocks, facilitate communication and collaboration, route work among responsible parties, and coordinate testing, end‑user training, and deployment phases.

Knowledge Management & Documentation (20%)
Diligently document all project activities, processes, and outcomes. Capture feedback from training, discovery sessions, and meetings; create and maintain a central repository of learnings, findings, and results from pilots. Supply the Director with well‑documented information for case studies and operational playbooks, create visualization diagrams for existing and proposed workflows, and manage project plans.

• Project Management Software:
  Proficiency with Jira, Asana, , or Smartsheet.
• Collaboration & Documentation Platforms:
  Experience with Microsoft Teams, Slack, and Confluence.
• Data & Reporting Tools:
  Proficiency in Microsoft Excel or Google Sheets; experience with Tableau or Google Data Studio is advantageous.
• Ad Tech / Mar Tech Familiarity:
  Understanding of DMPs, DSPs, ad servers, and analytics platforms.

• Ability to self‑manage and prioritize work.
• Critical thinker who can build proposals with available tools and required outcomes.
• Problem solver who can determine root causes of issues.
• Diplomat capable of working with diverse stakeholders.
• Independent worker with strong time management and organization skills.
• Excellent interpersonal communication skills, able to listen, clarify unfamiliar concepts, and interpret client needs.
• Ability to quickly master new applications and adjust to changing environments.
• Relationship building skills with internal and external clients.

• Bias for action; proactive team management and communication.
• Ability to problem‑solve with minimal information and direction.

• Project management, , and systems architecture design.

• 3–5+ years of experience in project management, operations, or a similar role, ideally within a media or advertising agency.
• Strong background in project management and/or operations.
• Demonstrated ability to manage project details, track progress, and meet deadlines.
• Excellent organizational and detail‑oriented skills.
• Strong interpersonal and communication skills.
• Bachelor’s degree or equivalent experience.
• Proficiency in Word, Visio, Excel, and PowerPoint.
• Excellent writing and…