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IT Service Management Lead: Process Excellence & Stakeholders

Job in New York, New York County, New York, 10261, USA
Listing for: ISACA
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 130000 - 150000 USD Yearly USD 130000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

ISACA is seeking an IT Service Management Manager in New York City. The role focuses on establishing, maintaining, and optimizing IT service management processes at NYU IT to ensure efficient service delivery.

The ideal candidate will have over 5 years of experience in service management and possess strong technical skills. A Bachelor’s degree in IT or a related field is required, along with expertise in ITIL and Service Now. This position offers a competitive salary and a collaborative work environment.

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