IT Systems Admin​/Desktop Support

We invest in people. Our team members are here to flourish— to outdo their greatest achievement and to collaborate with colleagues stretching themselves to achieve more. We seek extremely smart, passionate, and driven team members, who have demonstrated a commitment to achieving results.

When you join our team, you will learn from researchers and engineers who have earned doctorates from leading universities and have made significant contributions to their field of study.

IT Systems Admin & Desktop Support Engineers at Vatic Labs are the first line of defense for desktop, network, and trading technology support. You will work closely with traders, researchers, and engineers, ensuring 100% uptime for the systems that drive our global trading efforts. To be successful in this role you will need to be comfortable working in a fast‑paced and dynamic environment, where you will be tasked with increasing responsibilities and technical challenges.

It is imperative that you have strong communication skills (verbal/written) and can effectively work through technical issues in a timely manner.

Responsibilities:

• Maintain the 100% uptime for systems supporting trading, research, engineering, and other business units.
• Desktop support for OSX, Windows, and Linux desktop users.
• Deployment and support of phone and video‑conferencing systems across offices.
• Onboarding new hires, including purchasing or allocating equipment, creating accounts, setting up equipment, and introducing new users to company email, wiki, and other applications.
• Support infrastructure in Vatic Labs offices and co‑location data centers.

• MUST HAVE 1-5 years experience
• MUST HAVE experience with OSX, Windows, and Linux
• MUST HAVE experience in a Trading firm and/or top tech firm
• Hardware troubleshooting and upgrades
• Solid understanding of Ethernet and TCP/IP networking
• Basic knowledge of remote‑access VPN
• RHCE
• CCNA
• MCSE

Nice to have:

• Linux, especially bash scripting
• Cloud based systems
• Python
• BA/BS in Computer Science or a related field

All your information will be kept confidential according to EEO guidelines.

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