Public Safety Project Manager

UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems and professional services across application development, business analysis, project management, cyber security, data analytics, infrastructure, and systems architecture. We partner with public and private sector organizations to provide highly skilled technology professionals who drive business transformation and operational excellence.

UNIVERSAL Technologies, LLC is seeking an experienced Public Safety Project Manager with experience in Event Management and Public Safety & Emergency Services environments for a hybrid position (3 days onsite) in Brooklyn, NY. Active Linked In preferred. This role will support Public Safety & Emergency Management initiatives by leading the design, implementation, and management of enterprise monitoring and alerting solutions. The Project Manager will oversee complex technology projects, coordinate cross-functional teams and vendors, manage technical requirements and system design activities, and ensure successful project delivery in accordance with PMO standards and established project management methodologies.

UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems and professional services across application development, business analysis, project management, cyber security, data analytics, infrastructure, and systems architecture. We partner with public and private sector organizations to provide highly skilled technology professionals who drive business transformation and operational excellence.

• Competitive Compensation
• Health, Dental, and Vision Benefits
• Group Life Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous Paid Time Off and Holiday Package
• Professional Development Opportunities

Note:

Candidates who do not possess the mandatory qualifications will not be considered.

• Bachelor's degree from an accredited college or university.
• Minimum eight (8) years of experience in Event Management and Public Safety & Emergency Services environments.
• Minimum eight (8) years of experience managing and overseeing medium to large-scale technology projects.
• Strong understanding of routing protocols and data delivery techniques.
• Knowledge of Operations Management, including Service Desk, Help Desk, and Data Center operations.
• Functional knowledge of operating systems, databases, and IT infrastructure components.
• Experience with IT Service Management (ITSM) and Enterprise Monitoring tools.
• In-depth knowledge of Enterprise Monitoring solutions supporting Service Automation, Service Assurance, and Service Support.
• Experience serving as the primary point of contact for project management, financial, administrative, and technical matters.
• Proficiency with Microsoft Word, PowerPoint, Project, and Visio.
• Demonstrated project management experience including project planning, scheduling, dependency management, and delivery oversight.
• Strong technical leadership experience within large-scale enterprise environments supporting emergency services organizations.
• PMP (Project Management Professional) certification preferred.
• Experience managing third-party vendors and service providers.
• Additional experience supporting large-scale emergency services technology environments is highly desirable.
• Experience developing and designing VISIO or CAD type engineering drawings, bill of materials and technical specifications with custom configuration to meet the project needs.

• Gather and analyze business and technical requirements necessary to design and implement complex Public Safety & Emergency Management enterprise monitoring systems.
• Lead the design and development of Enterprise Monitoring solutions that meet monitoring, alerting, performance, and operational requirements.
• Develop and review engineering drawings, system diagrams, technical specifications, and bills of materials using Visio, CAD, or similar design tools.
• Plan, coordinate, and oversee the design and implementation of required hardware and software components to support enterprise monitoring capabilities.
• Manage system validation activities, ensuring functionality, performance, fault tolerance, and operational readiness requirements are met.
• Coordinate technical discussions regarding system specifications, architecture, and bill of materials requirements for Public Safety & Emergency Management projects.
• Provide leadership and oversight for blended teams consisting of agency staff, consultants, and vendor resources.
• Manage vendor relationships and ensure project deliverables meet contractual and operational expectations.
• Ensure compliance with PMO methodologies, development standards, governance processes, and project management best practices.
• Monitor project budgets, schedules, communications, risk management activities, and overall project…