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Global Head of Support & Customer Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-29
Listing for:
Plaid Inc
Full Time
position Listed on 2026-06-29
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a distributed team focused on delivering high-quality customer support while managing critical incidents and aligning with cross-functional teams.
The ideal candidate has extensive experience in technical customer support, at least 10 years in the industry with a strong background in fintech or B2B SaaS. Join us in unlocking financial freedom by leading the gold standard of support in fintech.
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