Associate Museum Librarian, Systems & Information Technology at Metropolitan Museum of Art

As the Associate Museum Librarian, you will administer and maintain the library’s integrated library systems, manage the library’s hardware and software applications and play an active role in the library’s extensive digital initiatives. You will contribute to library data analytics, visualization, and support information security. You will support and pilot emerging tools including LLM/AI-assisted workflows – for cataloging, metadata, and systems automation to streamline workflows of patron-facing services.

You will be a core team member of several technical service teams and provide reference and research support to library patrons.

• Manages the maintenance and ongoing development of the library ILS (Innovative Interfaces Inc.’s Sierra); serves as primary contact with the vendor; coordinates with the library systems team for installing new releases, troubleshooting, and documentation.
• Provides staff training on all upgrades and enhancements and their implications for improving access, workflows and processes; assesses the value of new software and features.
• Manages and supports the operation of the ILS by maintaining configuration and access tables, creating documentation, maintaining passwords and authorizations, and by resolving problems relating to records, access, and functionality.
• Works closely with vendors providing link resolvers, proxy authentication, authorities processing, cataloging services, digital repositories, and interlibrary loan systems; monitors, ensures optimal performance, and resolves technical support issues when appropriate.
• Collaborates with library staff and vendors to identify, format, and coordinate the batch loading of vendor-supplied records into the online catalog.
• Works as a key member of the Digitization Team to plan, implement, and support projects that advance the creation of digital collections.
• Maintains the library’s externally hosted web server and serves as the library’s primary administrator of the Museum’s content management system (currently Sanity), including page migration, content updates, user research, and coordination with Digital.
• Communicates regularly with library and museum staff on technology‑related issues; works collaboratively with Digital and IS&T; provides regular updates on the status of ongoing projects, new equipment and services, and the resolution of technology issues.
• Develops and maintains Python and shell scripts, SQL queries, and lightweight web applications designed to automate or partially automate processes related to extract, transform, and load library data, record loading, and reporting workflows.
• In collaboration with Library team, contribute to blog library newsletter and outreach.
• Collects and reports system‑generated statistics and provides management and statistical reports on systems operations. Prepares and distributes local documentation as necessary; advises on the library’s information technology budgets and negotiates and arranges for the purchase of appropriate products and services.
• Develops and maintains library data products and dashboards in PowerBI, including the Artist Indexes (IBA, IINAA, ILGBTQIA+, IHLAA, IAAPI), ILS performance dashboards, and digital collections usage reports; collaborates with library staff on data modeling and reconciliation (Open Refine, SQL).
• Administers the Library’s cloud infrastructure (AWS: S3, EC2, Lambda, IAM, SNS) for content delivery, shared access, and automation, in coordination with the Head of Systems and Museum IS&T.
• Supports information‑security practices for library systems, including periodic security reviews of departmental access, hardening of patron‑facing forms and accounts, coordination with vendors on incidents (e.g., junk‑account IP blocks).
• Coordinates library staff onboarding and offboarding for systems access, including network accounts, ILS authorizations, mailbox setup, and shared drive permissions, in partnership with IS&T and HR.
• Provides research support and scheduled reference service (including 3–4 weekend shifts per year required).
• Coordinates the lifecycle of library workstations, peripherals, scanners, and printing…