Senior Associate - Remediation SRE

Role Summary

Own application-level readiness, validation, dependency remediation, testing automation coordination, and production sign-off required to support vulnerability remediation, AWS remediation, EOL modernization, and accelerated patching. This role ensures application risks are identified early, remediation dependencies are resolved, and application teams move from manual validation to automated, exception-based review where appropriate.

• Confirm application ownership, business criticality, production impact, testing windows, release constraints, and sign-off model.
• Coordinate with CIO teams, Dev Ops, SREs, application owners, and business stakeholders to sequence remediation safely.
• Identify application-level blockers that could delay AWS remediation, EOL modernization, vulnerability remediation, or production patching.
• Escalate readiness gaps when testing, code changes, compatibility review, reboot approvals, or production sign-off threaten remediation timelines.

• Support AWS remediation by validating application impact, workload criticality, reboot windows, SRE coordination, dependencies, and post-patch sign-off.
• Support EOL OS remediation through code/configuration changes, dependency remediation, application installation logic, build readiness, UAT, containerization decisions, and legacy decommission sign-off.
• Support vulnerability remediation through library upgrades, middleware compatibility validation, code fixes, configuration changes, certificate/runtime updates, and confirmation that remediation does not break business functionality.
• Partner with platform teams on EKS readiness, EC2 hardened AMI migration, CI/CD readiness, and deployment validation.

• Define smoke tests, service checks, API checks, login checks, critical business transaction validation, and pass/fail criteria.
• Partner with Dev Ops and CIO teams to automate regression testing through CI/CD, New Relic monitors, synthetics, service dashboards, or other approved tooling.
• Shift application validation from full manual testing to automated testing with exception-based review.
• Attach automated test results, logs, monitoring evidence, defects, and sign-off records to change or vulnerability closure records.

• Provide business impact statements, compensating controls, risk decisions, remediation commitments, and time‑bound exception inputs when application remediation cannot be completed on schedule.
• Coordinate production readiness reviews and post‑deployment issue triage for application‑impacting patch or modernization events.

• Require application owners to confirm criticality, validation windows, dependencies, and production sign‑off expectations.
• Escalate application readiness, testing, code/configuration, or sign‑off delays that block remediation.
• Define minimum validation evidence required from application teams for patch and vulnerability closure.

• Application validation time is reduced through smoke‑test automation and exception‑based review.
• Critical apps have documented owners, test packs, pass/fail criteria, and validation windows.
• Code, dependency, configuration, certificate, runtime, and middleware remediation blockers are addressed within target timelines.
• AWS remediation, EOL modernization, and vulnerability remediation receive timely application sign‑off.
• Application evidence supports audit‑ready closure.

• 7+ years in application support, SRE, Dev Ops, application engineering, production support, or application remediation leadership.
• Strong understanding of application dependencies, APIs, databases, middleware, certificates, runtimes, libraries, CI/CD pipelines, and deployment workflows.
• Experience with New Relic, synthetic monitoring, service dashboards, API testing, smoke testing, regression automation, or observability tooling.
• Ability to coordinate across CIO application teams, Dev Ops, infrastructure, security, business stakeholders, and vendors.

• Experience with EOL…