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Senior CX Specialist — Escalation & Automation; Hybrid NYC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-01
Listing for:
HiBob
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Location: New York
A growing tech company in New York is seeking a Senior Customer Experience Specialist. You will leverage your technical expertise to resolve complex customer issues and collaborate closely with engineers and product teams. Ideal candidates will have at least 3 years in customer support roles, strong analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
The position offers a hybrid work environment and generous benefits including stock options and extensive health coverage.
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Position Requirements
10+ Years
work experience
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