Manager, News Technology Services

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#We Are Paramount  on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is you! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness.

Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

The Manager, News Technology Services leads technical operations for CBS News, managing technology infrastructure, hardware lifecycle, vendor relationships, and newsroom systems for major national and international coverage. This role requires technical expertise, attention to detail, and strong project management skills.

• Plan and deliver technology projects supporting news operations (broadcast, digital, live events).
• Oversee technology setup, logistics, and staffing for major news events.
• Coordinate cross-functional teams for system migrations, upgrades, and testing.
• Communicate goals, timelines, and outcomes to key partners and management.

• Manage lifecycle of technology assets (procurement, deployment, maintenance, disposal) across multiple locations.
• Ensure robust system administration, patching, vulnerability remediation, and monitoring using enterprise tools.
• Participate in administration of enterprise applications and user provisioning (Active Directory, OKTA, O365, Citrix, JAMF).
• Maintain system reliability, security, and compliance (encompassing high-risk environments).

• Develop and oversee budgets, capital purchase requests, scopes of work, purchase orders, and invoice processing.
• Participate in vendor selection, contract negotiation, and relationships with Corp Business Affairs and Corp Vendor Management.
• Provide financial updates to News and Corporate Finance; resolve invoice discrepancies and renew contracts.

• Establish and implement IT service management guidelines and information security (ITIL or similar frameworks).
• Oversee employee onboarding/offboarding, asset recovery, and compliance with HR and Legal requirements.
• Monitor Service Now incidents and requests; establish KPIs and operational metrics.
• Lead incident response, security assessments, and Info Sec initiatives.

• Build, mentor, and lead a high-performing technical team.
• Coordinate staffing schedules and resource allocation.
• Champion knowledge sharing, documentation, and training.
• Liaise between inter-company technical teams, news leadership, and external partners.

• Communicate technical concepts to technical and non-technical partners.
• Maintain organized documentation for systems, processes, and procedures.
• Engage proactively with business units, Info Sec, Network Engineering, and other departments.

• BA/BS of computer science, broadcasting, business administration or equivalent work experience.
• 3+ years managing a team of 10+ staff.
• Must be available on weekends, holidays, overnights; extended shift hours may be required.
• Some domestic travel may be required – up to 20%.
• Must be able to lift and move equipment up to 45 lbs.
• Must be fluent with Windows OS & Mac OS.

• Hiring salary range: $ - . The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
  
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