Revenue Operations Manager

Overview

Vim is a technology company building digital infrastructure for US healthcare. Our mission is to power affordable, high-quality healthcare through seamless connectivity. We're looking for a builder who can design, deploy, and scale AI agents that change how the company operates.

We put mission and culture at the front and center of everything we do. We're a tribe of like-minded optimists who pride ourselves on experimentation, intellectual diligence, and earnest hard work. We are all owner-operators at Vim: transparent, accountable, and relentlessly focused on results for our customers and our business.

Our revenue operations function is evolving from managing the CRM into revenue infrastructure: data flows between partner systems and Hub Spot, custom Hub Spot UI extensions, revenue reporting at the clinic and partner level, outbound campaign automation, and sales playbook enablement.

You’ll own how revenue operations runs at Vim, end to end: the CRM, the service desk, the deal desk, the marketing ops stack, the outbound automation, and the reports the CEO and board look at. You’ll also build what’s next, sitting a desk away from the AI Ops team that ships AI SDRs, AI infrastructure, and agent tooling. The tools are sharp, the autonomy is real, and the bar is to ship.

• Design, automate, and continuously improve the processes that run sales, marketing, and customer success, with AI as a core part of your engineering workflow.
• Own Hub Spot end-to-end: workflows, custom objects, properties, dashboards, data hygiene, and ticket queue. Run the Rev Ops service desk; triage requests and push back when asks aren’t clear.
• Build automations and integrations across Hub Spot, Big Query, Notion, Meta Ads, Clay, Hey Reach, Fathom, and n8n. Ship reports and dashboards that inform CEO and board decisions, using native tools where possible and SQL, APIs, or custom UI where needed.
• Participate in deal desk and pipeline reviews. Bring revenue discipline and call out deals not progressing as forecast.
• Run marketing and outbound operations: paid ads (Meta/Google), email deliverability and inbox warmup, Hub Spot landing pages, Clay enrichment, and Hey Reach Linked In campaigns. Onboard new sales hires and help the team get better at their work.

• Have 4-6 years of Rev Ops, Sales Ops, or GTM Ops experience with end-to-end ownership of a CRM (Hub Spot or Salesforce).
• In the last 1‑2 years, you’ve actively used AI and automation to upgrade how you work, with concrete examples you can walk through.
• Have shipped production automations (n8n, Zapier, Make, or Workato), write your own SQL, and have worked hands‑on with modern outbound tools.
• Have participated in deal desk or pipeline reviews and contributed to deal‑quality decisions.
• Have onboarded sales reps and supported playbook adoption.
• Go from ‘here’s the problem’ to a working solution in days.

• Need a detailed spec before you start building.
• Prefer executing tickets to identifying and proposing improvements.
• Want a team underneath you — this is an IC builder role.
• Your AI experience is reading about it or using it only for personal productivity.

• Salary:
  The target range salary for this role is $130,000‑160,000 USD per year, depending on experience and skills.
• Location:
  
  Hybrid — NYC (3 days per week in office).
• Reports to:
  
  Chief Information Officer.

Vim is proud to be an equal‑opportunity employer with a high interest in creating a diverse and inclusive work environment. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender/gender identity, age, military/veteran status, disability, or other legally protected characteristics.