Desktop Engineering Lead

Join Mizuho as a Desktop Engineering Lead! In this role, you will be responsible for leading a team that designs, deploys, maintains, and supports the desktop infrastructure and administration of corporate applications. This is a hands‑on leadership role requiring both deep technical expertise and strong people management skills. The Desktop Engineering Lead will oversee a team of desktop engineers, set strategic direction for the desktop environment, and serve as the primary escalation point and technical authority for all desktop engineering functions.

This is a hybrid role with a requirement to work out of the NYC office one week per month.

• Lead, develop, and manage a team of desktop engineers responsible for hands‑on development, standardization, automation, and management of all desktop Windows 11 (or newer) image deployments and updates in the VDI and physical desktop infrastructure.
• Administer Active Directory Group Policy, including creating, editing, and evaluating GPOs that affect the desktop environment.
• Deploy, manage, and troubleshoot Windows operating systems to include application‑level support.
• Define the design and architecture of desktop images, establish standards and deployment frameworks using Microsoft MDT and SCCM, and oversee ongoing maintenance and evolution.
• Maintain and support virtual desktop (VDI) platform Omnissa Horizon View brokers, and monitor availability and performance of physical and virtual desktop systems.
• Automate solutions and changes for the desktop environment using scripting languages like Power Shell or Python.
• Package applications for automated deployment in Microsoft SCCM/Intune, Omnissa App Volumes, or other packaging/virtualization technologies.
• Manage images and updates to thin client hardware using HP Device Manager.
• Serve as the final escalation point and technical authority for End‑User Support/Service Desk and Operations teams for application packaging and OS‑related issues; drive root‑cause analysis and long‑term resolution strategies.
• Lead, mentor, and develop a team of desktop engineers; set performance goals, conduct reviews, and foster a culture of continuous improvement and collaboration.
• Provide off‑hours support when needed.
• Define and own the strategic roadmap for the desktop engineering function, aligning technology decisions with business objectives and organizational growth.
• Manage vendor relationships, licensing agreements, and procurement for desktop‑related software and hardware, ensuring cost‑effective and timely delivery.
• Collaborate cross‑functionally with Infrastructure, Security, Network, and Application teams to deliver integrated solutions and ensure desktop environments meet compliance and security standards.
• Develop and manage team budgets, project timelines, and resource allocation to deliver engineering initiatives on schedule and within scope.
• Establish and enforce engineering standards, documentation practices, and change management processes across the desktop engineering team.

• Microsoft Windows 11 Operating System Image Creation
• Microsoft M365 Apps for Enterprise (Office 365)
• Microsoft MDT, SCCM, Intune
• Omnissa Workspace One
• Application packaging and virtualization (Flexera Admin Studio, Omnissa App Volumes, and other Application automation/virtualization technologies)
• Omnissa vCenter/Horizon
• HP Device Manager (thin client administration)
• Power Shell, Python or other desktop scripting languages
• Exposure to Dev Ops technologies (plus)

• Bachelor’s degree in Technical, engineering, computer science or equivalent experience.
• 10+ years of experience supporting enterprise desktop environments in a mission‑critical setting.
• 3–5 years in a team lead, manager, or director capacity.
• Strong scripting and automation expertise.
• Excellent written and oral communication skills.
• Ability to solve problems via standard and non‑standard methods.
• Organized and methodical testing skills.
• Experience managing and mentoring technical teams, including hiring, performance management, and career development.
• Proven ability to develop and execute a strategic technology roadmap in alignment with broader…