Client Services Manager; Agency Relationships

Client Services Manager (Agency Relationships)

New York, New York, United States

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Chime, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine , Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, True Car, AdapTV, and Live Rail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.

As a Client Services Manager, you’ll be the trusted advisor to a portfolio of agencies and their clients. You’ll drive account growth through data-driven insights, cross-functional collaboration with internal teams, and strategic counsel on TV buying and optimization. This is a fast paced environment and requires a way of working that is agile and flexible.

Responsibilities:

• Serve as primary contact and strategic advisor to agency + client partners
• Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues
• Master Tatari's platform and leverage internal experts (Engineering, Data Science, etc.) to prioritize and solve client problems
• Synthesize campaign performance data into clear, actionable optimization recommendations
• Present weekly performance reviews and strategic narratives that drive client expansion
• Build and maintain relationships with key agency stakeholders (up to 10% travel)

Qualifications:

• Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred)
• 2+ years in post-sales account management or client success
• Strong grasp of linear and streaming TV landscape
• Exceptional data storytelling and presentation skills—ability to translate technical concepts for non-technical audiences
• Detail-oriented, well-organized, and meeting-prepared
• Comfort bridging conversations across engineering and marketing teams
• AI forward – you embrace AI for process and productivity
• Bonus: understanding of digital marketing (i.e. SEM, FB), experience with programmatic buying, advanced Excel and data visualization skills.
• Competitive salary ($80,000 - $110,000/annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• 401K, FSA, and commuter benefits
• $150 monthly spending account
• $1,000 annual continued education benefit
• Unlimited PTO and sick days
• Monthly Company Wellness Day Off
• Snacks, drinks, and catered lunches at the office
• Team building events
• Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.