More jobs:
IT Infrastructure Project Leader
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-04
Listing for:
Cinter Career Services, LLC
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Cloud Computing: Infrastructure & Operations, Systems Administrator
Job Description & How to Apply Below
Job Details
- Job Title:
IT Infrastructure Project Leader - Client:
Japanese IT Company - Working
Location:
New York NY - Working style:
Hybrid (2 days in-office required) - Employment Type:
Full-time/ Exempt - Salary: 70-100K / per year
- Benefit:
Full benefit(Health Insurance, 401 Match) - Visa Support: N/A
- Working Hours:
9:00 AM – 5:30 PM (1-hour lunch) - Language:
English (Fluent)
- Deliver a high level of direct IT infrastructure customer support while assisting project execution under the guidance of a Project Manager
- Promote excellent customer service, ensure effective response times, and provide expert insights into support issues
- Enforce quality of service guidelines and maintain overall customer satisfaction
- Travel to data centers or client sites for on-site technical work
- Support infrastructure projects in collaboration with Project Managers and external vendors
- Troubleshoot infrastructure issues with distributors and manufacturers
- Analyze incident trends and propose preventive solutions and process improvements
- Investigate suspected security events and vulnerabilities in coordination with PSOC and CSIRT teams
- Strong analytical mindset and sound judgment
- Continuous focus on quality, efficiency, and service improvement
- Strong organizational skills and commitment to high-quality work
- Ability to handle difficult interpersonal situations related to support issues
- Ability to execute under management direction while collaborating with internal teams and users
- Excellent written and verbal communication skills in English
- Design and implementation experience in:
- Cloud Solutions (AWS, Microsoft 365)
- Virtualization (vSphere, Hyper-V)
- Virtual Desktop
- Windows Server (Active Directory, Entra , Intune, Exchange)
- Unix Server (Redhat, SMTP server)
- Authentication Infrastructure (SSO, Entra , Okta)
- Strong operation and troubleshooting skills in:
- Monitoring tools (AWS Cloud Watch, Solar Winds)
- Active Directory, GPO
- Authentication and Access Privilege
- Security tools (SES, Defender, Cybereason, Deep Security)
- Experience working with stakeholders on support-related issues
- Basic Japanese language skills (required for communication with Tokyo HQ)
- AWS
- Microsoft 365
- Security certifications
- ITIL
- PMP
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