Data Center Operations​/IT Support Engineer

Position: Data Center Operations / IT Support Engineer
Location: New York

RESPONSIBILITIES:
Kforce has a client that is seeking a Data Center Operations/IT Support Engineer in New York, NY.

Summary:

We are seeking a skilled and customer-focused Data Center Operations/IT Support Engineer to provide technical support, manage data center operations, and maintain IT infrastructure. This role is responsible for hardware installations, troubleshooting, asset management, system monitoring, and end-user support in a fast-paced environment.

Key Responsibilities:

* Install, configure, and maintain servers, network devices, and related hardware

* Monitor data center systems, infrastructure, and communications utilities

* Provide technical support for desktops, laptops, printers, scanners, and peripheral devices

* Troubleshoot hardware, software, connectivity, and network issues

* Perform imaging, deployment, upgrades, and maintenance of IT equipment

* Manage hardware inventory, asset tracking, and equipment lifecycle processes

* Document incidents, service requests, and support activities through ticketing systems

* Coordinate equipment shipping, receiving, and disposal activities

* Support backup processes and data center operational procedures

* Escalate complex issues to appropriate support teams and vendors as needed

* Maintain accurate technical documentation and inventory records

* Assist with other technology and operational initiatives as assigned

REQUIREMENTS:

* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience

* 3-5+ years of experience supporting IT infrastructure, data center operations, desktop support, or related technologies

* Experience with Windows operating systems and Microsoft Office applications

* Experience supporting large-scale enterprise environments

* Experience with server installation, rack-and-stack activities, and cable management

* Knowledge of enterprise systems, network infrastructure, or mainframe environments

* Familiarity with ticketing systems, asset management, and hardware deployments

* Familiarity with Service Now or similar IT Service Management (ITSM) tools

* Strong troubleshooting, communication, and customer service skills

* Ability to prioritize multiple tasks and work effectively in a team environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?

Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.