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AI-Driven WFM Analyst
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-07
Listing for:
TryApplyNow
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
AI Business & Operations, Data Analyst, AI Evaluation
Job Description & How to Apply Below
Location: New York
Try Apply Now is seeking a Workforce Management Real-Time Analyst to operate at the intersection of human judgment and AI intelligence. This position involves monitoring real-time anomalies, own staffing decisions, and validating AI outputs to drive operational decisions.
The ideal candidate will have a background in contact centers and experience with WFM tools. This is a hybrid role, requiring some on-site presence in New York City.
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