Director Enterprise Data AI Risk Advisory Technologies

JOB DESCRIPTION

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success.

Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

Joining ETS Governance & Control means helping protect American Express customers and company through integrated, intelligence-driven technology risk and control management. Operating at the intersection of technology, governance, and risk, the team partners across the enterprise to modernize the foundation, advance risk intelligence, demonstrate trust at scale, and reduce material risk‑enabling innovation with the right controls in place.

By building simplified, consistent frameworks and embedding continuous assurance, ETS Governance & Control enhances transparency, accountability, and sustainable risk reduction. The work is about empowering confident decisions, accelerating responsible delivery, and ensuring controls evolve with the business to strengthen trust and reduce enterprise risk at scale.

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues.

We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

The Director, Enterprise Data & AI Risk Advisory serves as a First Line of Defense (FLOD) Technology Risk and Control leader supporting the Enterprise Data & AI (EDAI) organization within Enterprise Technology Services.

This role serves as a strategic partner to EDAI leadership, helping enable the enterprise's Data and AI strategy through effective risk management, governance, and control practices. The Director provides risk leadership across Enterprise Data Governance, Enterprise Privacy Governance & Enablement, Enterprise AI/ML Engineering, and Enterprise Data Platforms, ensuring enterprise data and AI capabilities are deployed responsibly, governed effectively, and aligned with enterprise risk standards.

Leading a team of risk advisors, the Director partners closely with EDAI leadership and their teams to assess and manage risks associated with enterprise data products, data platforms, AI-enabled capabilities, cloud-native technologies, and emerging AI ecosystems. This role does not build or own technology solutions; rather, it helps establish the governance, risk management, and control frameworks that enable EDAI to innovate at scale while maintaining trust, resilience, and regulatory compliance.

As a trusted advisor to EDAI leadership, this individual will influence strategic decisions, strengthen governance and risk transparency, and help navigate emerging risks associated with Generative AI, agentic AI, advanced data platforms, and evolving regulatory expectations.

• Serve as a Technology Risk and Control advisor to Enterprise Data & AI leadership,…