Salesforce Administrator at Cadent , NY

Salesforce Administrator – Cadent, New York, NY

The ideal candidate must have a strong understanding of Salesforce platforms, Salesforce CPQ, business processes, and a proven track record of translating business needs into effective technical solutions.

• Handle SFDC administrative functions including user account maintenance, reports and dashboards, workflows, process builder, flows, and other routine tasks.
• Work closely with the Salesforce Development team and various technical teams to ensure seamless integration between Salesforce and other business‑critical systems.
• Partner primarily with internal key stakeholders to support and design new enhancements and business processes that improve operational efficiency across the organization.
• Ongoing review of current processes and identify gaps to improve overall user experience.
• Empathetic and user‑first approach when designing solutions, understanding the end‑user perspective.
• Proactively support requests submitted to the team’s Incident Management System in JIRA.
• Work with end users to provide best practices and tips on Salesforce usage, including training, documentation, and support as necessary.
• Assist in managing third‑party configurations and installed packages.

• Minimum of 2 years of Salesforce Administration experience.
• Salesforce Administrator Certified (ADMIN‑201).
• Strong understanding of  CPQ best practices and functionality.
• Proven ability to work and interact in a fast‑paced environment and comfortable with multi‑tasking.
• Strong analytical skills with keen attention to detail.
• Ability to manage projects and remain detail‑oriented.
• Proficiency in Excel.
• Excellent written and verbal communication skills.

• BA/BS degree in a technical or business‑oriented field.
• Experience with JIRA and applying the Agile methodology a plus.
• Experience in Ad‑Tech industry a plus.